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Global

UK Flight Schedule Recovery Could Take Days Following ATC Issue

By Michael B. Baker / August 28, 2023 / Contact Reporter
Business Travel News on X

This story was updated since its original posting to include revised flight cancellation figures from Cirium.

_______________

Flight disruptions in the UK likely will persist for the next few days following a technical glitch in the nation's air traffic control system that caused delays and cancellations to hundreds of flights on Monday.

The UK's National Air Traffic Services said the problem stemmed from a technical issue that hindered their ability to automatically process flight plans, which meant they had to input flight plans manually. Because they could not process the same volume with manual methods, they had to enact traffic flow restrictions. As of 3:15 pm UK time, the NATS reported that it had resolved the issue.

"It will take some time for flights to return to normal," NATS operations director Juliet Kennedy said in a video posted on the NATS site Monday evening UK time. "We will continue to work with the airlines and the airports to recover the situation."

While the statement did not elaborate on how long the recover might take, British Airways already was allowing passengers booked through Tuesday to change their flight to a later day without penalty. Aviation analyst Sally Gethin told the BBC that there could be a "sizeable disruption" on Tuesday and "a knock-on effect into later this week" as airlines work to return to a normal schedule.

Aviation analytics firm Cirium, on Tuesday morning, said that 790 flights departing UK airports and 785 flights arriving into UK airports had been cancelled, representing 27 percent of scheduled flights, respectively. The day already was busier than usual for UK airports due to the timing of a bank holiday.

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