< PrevNext > 63. Toyota Motor North America Plano, Tex. Share 2019 U.S.-Booked Air Volume: $62.5 millionPrimary U.S. Air Suppliers: American, Delta, United Primary U.S. Hotel Suppliers: Marriott, Hilton, IHGPrimary U.S. Car Rental Suppliers: National, HertzPrimary U.S. Online Booking Tool: GetTherePrimary U.S. Payment Supplier: American ExpressCard Program: Central Bill/Central PayPrimary U.S. Expense Supplier: Chrome RiverPrimary U.S. Travel Risk Management Supplier: ISOSConsolidated U.S. TMC: BCDToyota North America's travel department has big plans for 2020, with slated projects including implementing a new online booking tool, adding virtual payment capabilities for hotel bookings, integrating with Cvent and Deem for group air travel, adopting new executive-level dashboards and providing resources and support for travelers and managers amid the Covid-19 pandemic. The company, which sets travel policy by country, added Canadian and Mexican point-of-sale transactions to its supplier agreements in 2019. That year also saw completion of travel management sourcing and selection and integrating a joint venture into its travel management program.Domestic trips comprised 84 percent of all U.S.-booked air volume in 2019, with all bookings going through BCD. A year after the company began mandating booking channels, 84 percent of air tickets were booked through the preferred online tools, up from 75 percent in 2018 and 71 percent in 2017. No live agent was required for 80 percent of those bookings in 2019, an improvement of three percentage points over the previous year. Preferred supplier compliance at point-of-sale also was high, at 98 percent for air and car rental and 95 percent for hotel.