< PrevNext > 77. Amgen Thousand Oaks, Calif. Share 2019 U.S.-Booked Air Volume: $50.9 millionPrimary Air Suppliers: Star Alliance, Sky Team, One WorldPrimary Hotel Suppliers: Marriott, Hilton, HyattPrimary Car Rental Supplier: HertzPrimary U.S. Payment Supplier: American ExpressCard Program: Individual Bill/Central PayPrimary Global Expense Supplier: ConcurPrimary Global Travel Risk Management Supplier: ISOSConsolidated Global TMC: CWTAmgen's total U.S. booked air volume inched up from $49 million in 2018 to $50.9 million in 2019. Amgen incorporated two acquisitions into the global travel program, migrated additional markets to its global service center and expanded online booking tools into five additional markets. The company also recalibrated global point-of-sale fees and implemented hotel rate caps in its top 20 global cities. The company incorporated CWT RoomIt content and implemented pre-trip approval in total available markets. Amgen expanded the use of price assurance technologies to optimize costs and developed improved compliance reporting and analytics. For meetings, the company integrated Cvent meetings registration into Concur Travel.In 2020, Amgen began the year listening to the voice of the customer to optimize services for an executive travel program. While the program pivoted to respond to Covid-19 and developed new protocols, the focus on safety, user experience and cost optimization remain the key drivers on project prioritization.