< PrevNext > 97. 3M St. Paul, Minn. Share 2019 U.S.-Booked Air Volume: $40 million2019 Global Air Volume: $68 million2019 U.S. T&E: $156 million2019 Global T&E: $278 millionPrimary Air Supplier: DeltaPrimary Hotel Supplier: HiltonPrimary Car Rental Suppliers: National, EnterprisePrimary Global Online Booking Tool: ConcurPrimary U.S. Payment Supplier: CitiCard Program: Individual Bill/Central PayPrimary Global Expense Supplier: ConcurPrimary Global Travel Risk Management Supplier: WorldAwareConsolidated U.S. TMC: CWTIn 2019, 3M's U.S.-booked air spend was $40 million, down from $64 million in 2018. The drop was a consequence of 3M's cost-saving initiatives in 2019. 3M expects U.S.-booked air spend to fall to $35 million in 2020. The multinational conglomerate has a single global travel policy and a single U.S. travel policy. About 72 percent of U.S.-booked air was domestic. Air bookings made outside of the US were made through either BCD Travel or CWT. In 2019, 85 percent of U.S.-booked tickets were made through online booking tools, and 62 percent of 3M's U.S.-tickets booked online required no agent assistance.In 2019, 3M focused on optimizing its travel program by consolidating global travel data and refining travel behavior communications. The company established a global governance model, under which countries and departments aligned resources to support 3M's optimization. The company implemented global approval processes in its online booking tool and executed a global VAT reclaim strategy. The company aligned market share to preferred suppliers and deployed an automated card application process for all corporate card programs in the U.S. and Canada. The company also enhanced air spend tracking of individual travel cards, added a non-employee travel process and made Concur and its price tracking and rebooking technologies available to more travelers.For 2020, 3M has focused on global processes, system implementations and optimization. Specifically, it has reviewed reimbursement and card payment process, in-channel booking enforcement and policy refinement. 3M established individual meals guidelines in the U.S. and Canada and a non-employee travel standard and reimbursement guideline. In addition, the company implemented some policy adjustments due to the Covid-19 pandemic. It has also reviewed duty of care practices and reporting.