2018 U.S.-Booked Air
Volume: $95 million
2018 Global Air Volume: $290 million
Primary U.S. Air Suppliers: United,
American, Delta
Primary U.S. Hotel Suppliers: Marriott, Hilton
Primary U.S. Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: GetThere
Primary Non-U.S. Online Booking Tools: GetThere, Cytric
Primary U.S. Payment Supplier: Citi
Card Program: individual
bill/central pay
Primary U.S. Expense Supplier: Concur
Consolidated Global TMC: CWT
Forty-five percent of Novartis’ 2018 U.S.-booked air volume
was for domestic travel. Seventy-six percent of U.S.-booked airline tickets
were made through an approved online booking tool. In 2019, the firm is
focusing on making the end-to-end travel booking and expense process intuitive
and streamlining and simplifying it.