< PrevNext > 34. Merck Kenilworth, N.J. Share 2018 U.S.-Booked Air Volume: $112.5 million2018 Global Air Volume: $247 million2018 U.S. T&E: $267 million2018 Global T&E: $565 millionPrimary Air Suppliers: United, American, DeltaPrimary Hotel Suppliers: Hilton, InterContinentalPrimary Car Rental Supplier: HertzPrimary Global Online Booking Tool: ConcurPrimary U.S. Payment Supplier: American ExpressCard Program: individual bill/central payPrimary Global Expense Supplier: SAPPrimary Global Travel Risk Management Supplier: International SOSConsolidated U.S. TMC: Amex GBTMerck spent 2018 optimizing its air program, conducting a car rental RFP, developing a travel management company strategy, expanding its use of TripBam and checking out travel app technology. This year, it’s been deploying a new car rental supplier, app-based tech and a business intelligence tool; working on TMC contracts; developing a global mobility strategy with fleet management; and enhancing traveler engagement. In 2018, Merck added a section on ridehailing to its travel policy and enhanced policy for medical and scientific leaders. This year, the company is working on a full policy review and refresh. Merck has established a single global travel policy. American Express Global Business Travel handles all domestic U.S. business and 66 percent of non-U.S. air volume. BCD Travel handles the rest. Almost three-quarters of Merck’s U.S.-booked air volume was on international flights in 2018. Eighty percent of the tickets went through approved online tools. The pharmaceutical giant turned in $42.3 billion in revenue in 2018, and U.S.-booked air volume rose 13 percent from 2017’s $99.6 million. The company expects the figure to drop back to $100 million this year.