2018 U.S.-Booked Air Volume: $56.8 million
2018 Global Air Volume: $114 million
2018 U.S. T&E: $132 million
2018 Global T&E: $246 million
Primary U.S. Air Suppliers: Delta, United
Primary U.S. Hotel Suppliers: Marriott, Hilton, Accor
Primary U.S. Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: GetThere
Primary Non-U.S. Online Booking Tool: KDS
Primary U.S. Payment Supplier: American Express
Card Program: individual bill/individual pay
Primary U.S. Travel Risk Management Supplier: WorldAware
Consolidated U.S. TMC: BCD
As it did last year, Marsh & McLennan Cos. In 2018 focused on cost containment. Revenue rose from $14 billion in 2017 to $15 billion last year, while U.S.-booked air spend increased 2.1 percent from $55.6 million. The company expects to limit 2019 cost increases, as well. It moved to multiyear hotel agreements in 2017 and continued that strategy for 2018 and 2019. It launched traveler engagement and communications initiatives and is looking to streamline travel processes while integrating acquisitions, particularly JLT, into the travel program over time. Marsh & McLennan continues to monitor compliance to the corporate card, bookings through its designated booking channels and support of preferred suppliers.