2018 U.S.-Booked Air
Volume: $187 million
2018 U.S. T&E: $584 million
Primary U.S. Online Booking Tool: Concur
Card Program: individual bill/central
pay
Primary U.S. Expense Supplier: Concur
Primary U.S. Travel Risk Management
Supplier: International SOS
Consolidated U.S. TMC: Amex GBT
KPMG LLP's U.S.-booked air volume rose 15.4 percent from
2017’s $162 million while U.S. T&E increased 7.9 percent from $541 million and
revenue rose 5.5 percent from $9 billion. The tax and advisory network expects
2019 U.S.-booked spend to rise 7 percent. In the 2018 fiscal year, which ended
Sept. 30, 2018, the company switched from getthere to SAP Concur for booking
and will continue to modify it to meet the needs of the business. It ramped up
reporting on traveler behavior to inform a travel policy refresh, and it will
continue those efforts this year. KPMG sets policy by country. Of its 2018
U.S.-booked air spend, 76 percent was for domestic travel. Of 2018 U.S.-booked
air tickets, 80 percent went through approved online tools, up from 77 percent
the year prior. In both years, 80 percent of those tickets required no agent
assistance.