2018 U.S.-Booked Air
Volume: $89 million
2018 Global Air Volume: $154 million
2018 U.S. T&E: $115 million
2018 Global T&E: $233 million
Primary U.S. Online Booking Tool: Concur
Primary U.S. Payment Supplier: American Express
Card Program: individual
bill/central pay
Primary U.S. Expense Supplier: Concur
Primary Global Travel Risk Management
Supplier: International SOS
Consolidated Global TMC: Amex GBT
Intel has continued rolling out SAP Concur globally. The
company mandated preferred booking channels in 2017, and the share of
U.S.-booked air tickets that went through approved online tools has risen from
67 percent in 2017 to 92 percent in 2018, 86 percent of those without agent
assistance. The technology company, which generated revenue of $70.8 billion
worldwide in 2018, also has increased use of preferred hotels and airlines and
in 2019 is integrating enhanced mobile technology and reporting, including the
ability to visualize companywide travel spend, policy compliance and travel behavior
trends. Almost three-quarters of Intel's 2018 U.S.-booked air volume was for
domestic travel, and the company has a single global travel policy. U.S.-booked
air spend rose 17 percent from 2017's $76 million after having fallen 17
percent from 2016 to 2017. The company expects that figure to rise $2 million
to $91 million in 2019. While American Express handles 90 percent of Intel's
U.S. travel, Travel and Transport Ultramar handles the remaining 10 percent.
GBT handles all non-U.S. travel except the 4 percent handled by Ophir Tours, in
Israel and the 1 percent handled by JTB.