2018 U.S.-Booked Air Volume: $51 million
Consolidated U.S. TMC: Fox World Travel
Epic's U.S.-booked air volume has been on the downswing. It dropped 9.9 percent in 2018 from 2017's $56.6 million, and the company expects it to follow a similar pattern in 2019. Last year, the travel program put an emphasis on improving traveler relations through education and communications, and it will continue to work closely with travelers. The electronic healthcare record company has a centralized, in-house travel team, staffed 24/7/365, that works directly with individual travelers and groups of travelers. Epic has focused on creating efficient travel management processes within that structure and on instilling personalization in order to enhance the traveler experience. The company has a single global travel policy, and 81 percent of its 2018 U.S.-booked air volume was for domestic travel.