2018 U.S.-Booked Air Volume: $52.7 million
2018 Global Air Volume: $95.4 million
2018 U.S. T&E: $94 million
2018 Global T&E: $260 million
Primary U.S. Air Suppliers: United, Delta
Primary U.S. Hotel Suppliers: Hilton, Intercontinental, Marriott
Primary U.S. Car Rental Suppliers: National, Enterprise
Primary U.S. Online Booking Tool: Concur
Primary Non-U.S. Booking Tool: E-Travel Management
Primary U.S. Payment Supplier: US Bank
Card Program: central bill/central pay
Primary Global Expense Supplier: Concur
Primary U.S. Travel Risk Management Suppliers: International SOS for medical & emergency, Anvil for duty of care
Consolidated U.S. TMC: BCD
Caterpillar improved the discounts it receives from air suppliers and changed its travel policy to eliminate use of premium economy class. It also reduced regional exceptions to its global travel policy. This year, it aims to improve compliance with its travel management company—BCD globally except for 5 percent of business outside the U.S.—hotel and air suppliers. It also expects to boost adoption of its online booking tool. In 2018, 77 percent of U.S.-booked air tickets went through approved online tools. Of the company's U.S.-booked air volume in 2018, 58 was for international travel. U.S.-booked air spend rose 18.6 percent in 2018 from 2017's $44.4 million, while revenue rose 20.2 percent to $54.7 billion. The company expects U.S.-booked air spend to rise 10.2 percent to $58 million this year.