< PrevNext > 9. Boeing Chicago Share 2018 U.S.-Booked Air Volume: $244 million2018 Global Air Volume: $285.5 million2018 Global T&E: $566.5 millionPrimary Hotel Suppliers: Hilton, Marriott, HyattPrimary Car Rental Suppliers: Avis, BudgetPrimary Global Online Booking Tool: ConcurPrimary U.S. Payment Supplier: CitiCard Program: individual bill/central payPrimary Global Expense Supplier: ConcurPrimary Global Travel Risk Management Supplier: AnvilBoeing adjusted its travel policy in 2018 to cover travel expenses related to nursing mothers, such as the cost of storing and shipping home breast milk for use at home. Also, under a new immigration section in the policy, employees can submit TSA Precheck, Real ID, passports and passport photos for reimbursement. However, expenses related to expedited check-in are not reimbursable. The company also now allows ridehailing services. Meanwhile, U.S. car renters no longer must refuel rental cars before returning them. Overall, Boeing aims to simplify its travel handbook this year.The company implemented a hotel rate search tool to generate savings and usage data around its negotiated hotel program and added an artificial intelligence/machine learning-powered audit module to its expense system. This year, Boeing, an Airlines Reporting Corp.-accredited Corporate Travel Department, completed an RFP for global support services. It’s expanding T&E management to its subsidiaries and is adding a traveler tax and immigration tool for international travel compliance, streamlining its audit and pretrip approval process and increasing use of self-service tools, apps, and AI/ML robotics for operations and traveler services. It also intends to implement a new back-office system and new reporting and data analytics tools.Ninety-two percent of Boeing’s U.S.-booked tickets went through approved online tools in 2018, 78 percent of those without agent help. The aircraft manufacturer reported $101.1 billion in revenue in 2018 and has a single global travel policy. Boeing’s U.S.-booked air volume rose 7 percent in 2018 from 2017’s $227.2 million. Seventy-eight percent of its U.S.-booked air travel was for domestic travel in 2018.