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Cisco, Sabre Developing Remote Conferencing Distribution Platform

By Jay Boehmer / August 12, 2010 / Contact Reporter
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Sabre Travel Network and Cisco are jointly developing a vendor-agnostic distribution system for agencies and corporations to book telepresence suites, the companies announced Thursday.

The companies have yet to set a formal launch date for availability of the system that will allow users to view telepresence room availability, compare rates and book meetings, but development is underway for what essentially is a global distribution system for "telepresence with a little T," said president of Sabre Travel Network Greg Webb. He noted that the content available through the system would go well beyond Cisco's branded TelePresence system, enabling suppliers that have public rooms like hotels, FedEx Kinko's and even competing telepresence tool providers, from Tata to Hewlett-Packard, to distribute through the system.

"Cisco realizes, as we did, that for the distribution of telepresence rooms you really need all the players involved," Webb said.

The intent also is to allow corporations "to wall off their private rooms" to enable their own employees to reserve them through the same system, Webb said, akin to the GDS capability to load and distribute both public and private airfares to corporations.

"There is no platform out there for public companies to make public consumption available in the telepresence space," Webb said. "There's no distribution for that, and the key buyers of telepresence are the same people who are buying business travel already."

GetThere general manager Suzanne Neufang said Sabre plans to make the remote conferencing distribution system available for shopping and booking in various points of sale, including booking tools and agent desktops, including those offered by competitors. Companies using the system would be able to build and enforce policy through the point of sale, similar to policy engines in corporate travel booking tools, Webb noted.

The development effort is an outgrowth of Sabre's development of an internal system at Cisco, a company that has aimed to cut its own business travel significantly through the use of remote conferencing technologies. "They really did an excellent job of curtailing their travel through these other options," Webb said. "We did some development for them on the GetThere side around visual guilt, and we had worked with their travel team to help them pull down their travel as much as possible. We realized very quickly there is a need for this."

Vice president and general manager of Cisco TelePresence Exchange business unit Mark Weidick in a statement said, "Cisco believes that by distributing telepresence unit availability using a common platform with appropriate viewing restrictions and access controls, corporations will be able to improve productivity and drive new levels of collaboration across their organizations and with their partners, customers and suppliers." 

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