Travel management companies and other sources corroborated observations that --amid the industry's financial struggles. Their efforts include canceling weaker-performing accounts, making higher discounts available only for higher-priced tickets and eliminating some fixed-fare agreements. "In the last six to eight weeks, we have seen a significant shift in the restructuring of discounts,"
TRX vice president for sales and client partnerships Dan Pirnattold
The Transnational. "While relationships matter, the industry is trending toward commodity-type behavior."