Concur said on Thursday that it now is enabling booking tool
clients to shop and book Amtrak though an integrated air-rail display, taking
advantage of a direct connection to the railway provider's reservations system.
Concur follows NuTravel Technology Solutions and Rearden Commerce in offering
Amtrak rail content through direct connect technology.
"The direct connection between Amtrak's reservations system and the Concur
Connect program will not only provide easier access for Amtrak passengers
booking rail travel, it will also provide a side-by-side comparison of a
client's rail and air travel options," said Amtrak senior director of
travel industry sales Craig White, noting that comparing rail with air options
is particularly attractive to corporate clients on the Northwest Corridor.
With this new direct connection to Amtrak's reservations system, Concur clients
can book point-to-point or multi-segment trips, cancel or put reservations on
hold and complete payment and ticketing through the booking tool.
Concur joins NuTravel, which last year launched an Amtrak direct connection to
the NuTravel CTS corporate self-booking tool via an application programming
interface, and Rearden, which Amtrak said accesses its direct connect through a
third party.