White Papers & Case Studies

Reimagining Corporate Travel
Reimagining Corporate Travel

Content fragmentation, supplier-direct initiatives, new technology and apps and increasingly frustrated travelers all challenge travel managers to find the right formula of old tricks and new techniques to maintain an effective travel programs. Learn the strategies offered by panelists during a BTN Group webinar in this Executive Summary.... Download Now!

Hidden Figures: Removing Invisible Costs From Your Hotel Program
Hidden Figures: Removing Invisible Costs From Your Hotel Program

Changes in traveler behavior, hotel chain marketing tactics and content sources have introduced a new level of chaos into corporate hotel programs. The result is confusing deals and complex policies that hide the true value of hotel programs—services that enhance traveler experiences and support savings and duty of care. 
During a recent webcast staged by The BTN Group and sponsored by BCD Travel, travel professionals discussed how they manage hotel program problems, including how to keep travelers from deserting programs; and ways to ensure hotel programs are getting expected savings from negotiated hotel rates.... Download Now!

Global Hotel Market Insights: Brazil, China, India
Global Hotel Market Insights: Brazil, China, India

Sourcing 750,000+ negotiated rates and 12M room nights for 2017 for clients worldwide, HRS has unique local knowledge about supply, demand, procurement practices and market nuances that deliver the best rates. Each quarter, HRS develops a baseline “marketplace devel¬opment” rate for each major city. HRS measures this MPD rate against rates offered by hotels and savings registered by clients. Factors include booked rates, listed public rates and negotiated rates for the next 12 months. Learn more about the tactics and trends for fast-growing regions of Brazil, China and India... Download Now!

New Approaches to Meal Expense Management
New Approaches to Meal Expense Management

Dining typically has comprised about 10% of an orga¬nization’s travel and entertainment spending. But 44% of recent survey respondents said meals represented 11% or more of their organizations’ total T&E spending. Some buyers said meals were their third-largest travel expense, after air and hotel. For pharmaceuticals, meals can represent nearly half of the T&E budget. Combined with increased travel and meal price increases, it’s no surprise that travel managers are looking for ways to better track and control that aspect of their programs. The BTN Group and Dinova, Inc., for the second year surveyed corporate travel, card and expense managers to assess the state of business dining management.... Download Now!

Total Trip Costs: Why It Matters
Total Trip Costs: Why It Matters

Corporate demand for more precise, timely data to manage travel spending is intensifying as advanced technologies emerge to help decision-makers deliver such insights. The average ticket cost or trip cost is today giving way to terms like total trip costs and total costs of travel. That was the message of a recent webcast staged by The BTN Group and sponsored by PredictX (formerly Pi), in which travel managers and consultants defined total trip costs, total travel costs and why it matters for corporations to begin to analyze travel programs by such new metrics.... DOWNLOAD NOW!

How Successful Companies Select Hotel Partners to Maintain High Traveler Satisfaction
How Successful Companies Select Hotel Partners to Maintain High Traveler Satisfaction

Location, location, location drives many preferred corporate hotel partnerships as companies seek to leverage their buying power with properties near headquarters or frequently traveled destinations. But price, included amenities such as Wi-Fi, break¬fast and parking, and the availability of negotiated rates when travelers request them ranked as other important factors as companies contract preferred suppliers, accord¬ing to a survey of corporate travel decision-makers focused on maintaining high travel¬er satisfaction with their travel program.... Download Now!

How Successful Companies Select Hotel Partners to Minimize Travel Costs
How Successful Companies Select Hotel Partners to Minimize Travel Costs

Location, location, location drives many preferred corporate hotel partnerships as companies seek to leverage their buying power with properties near headquarters or frequently traveled destinations. But price, included amenities such as Wi-Fi, break¬fast and parking, and the availability of negotiated rates when travelers request them ranked as other important factors as companies contract preferred suppliers, accord¬ing to a survey of corporate travel decision-makers focused on maximizing cost savings for their organization.... Download Now!

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