Travelers, in an annual airport satisfaction study released today by J.D. Power and Associates, cited airport efficiency, attentive customer service and the convenience of concessions located closer to...

International business travel will not revive while visitors are routinely quarantined on arrival. That is the clear verdict of the 335 travel buyers polled as part of BTN’s 2020 State of the Industry...

Over the past few years, airlines in the United States and elsewhere have focused most of their in-flight investments on premium-class cabins-not a bad strategy, because that's what American

Travel Agencies Integrating For The Millennium By Sarah Welt With the final 12-month homestretch to the year 2000 fast approaching, corporations are requesting with increasing urgency

Pilkington Restructures Global Travel As Commodity By Sarah WeltToledo, Ohio - Glass manufacturer Pilkington plc began 1998 with a companywide reengineering process designed to

Sabre Travel Network announced 50 percent of its targeted subscribers have upgraded to Sabre Red, the company's new agent suite. bit.ly/h2lJkC More than 82,000 travel agents in 100 countries now are...

Artificial intelligence-driven chatbot provider 30Seconds to Fly is now part of American Express Global Business Travel. The mega-travel management company closed the deal last week for an undisclosed...

O'Neill Named Maritz Prez of Corp. Travel Maritz Travel Co. has bolstered its corporate travel division by introducing new senior management positions, fronted by Jack O'Neill who will serve as

Carriers Developing GDS Bypass For Travel Agencies By David Jonas Following last month's launch of corporate booking beta tests on its consumer Web site (BTN, Feb. 21), Delta Air Lines last week