Air Canada Introduces In-Airport Concierge Service By Carolyn Green In an effort to garner increased loyalty from its highest paying customers, Air Canada this month launched a new program,

Rosenbluth Alters Tech Tack By Sarah WeltPhiladelphia - Following in the footsteps of American Express and Carlson, Rosenbluth is moving away from offering only its home-grown

The need for a clear set of standards for automating housing and room block management is increasingly important, as meeting planners, seeking to streamline hundreds of tiny tasks and details into an...

Washington, D.C. - Wrapping up its billion-dollar acquisition of the Renaissance Hotel Group this month, Marriott International has gained an Asian development partner as well as its 10th brand. The

Major pharmaceutical companies are taking steps to globalize their meetings management programs and are increasing the number of external education events they sponsor. The pharmaceutical industry,...

As ITT Corp.'s Rand Araskog battled in court to fend off Hilton's hostile advances earlier this month, Sheraton Hotels & Resorts went up against Hilton in the bidding for a San Antonio

Resort Negotiating Opportunity Varies As Occupancy Dips By Chris Davis As a generally healthy Corporate America continues to pump meeting and incentive revenue into resort

Undercover Auditors Get Banned Items Past Airport Security…

Hawthorne To Develop Extended-Stay Properties In U.K. By Lynn Woods Hawthorne Suites, one of the brands operated by U.S. Franchise Systems, has formed an agreement with GBI Hotels

Restored Royal Palms Reopens By Judy JacobsPhoenix - Royal Palms, a unique inn that consists of a series of 116 villas, casitas and guest rooms built around a 1929 mansion, reopened