Industry veteran John Tague last month was tapped by United Airlines to assume the newly created position of executive vice president of customer. Reporting directly to CEO and chairman Glenn Tilton,...

As part of a pilot program that is intended to branch out to eventually capture critical meetings data for its entire U.S. operation, SmithKline Beecham Corp. recently contracted McGettigan Corporate

American Express soon will begin renegotiating all of its client contracts in four key European markets following commission cuts by SAS, KLM and Austrian Airlines.By the time renegotiations are

An Alternative Airport St. Louis - Mid-America Airport, whose builders say it will provide an alternative to crowded Lambert Field, is taking shape in suburban St. Clair County, Ill., moving toward

Conference center chain Dolce International has signed a deal with Newmarket International to enable electronic meeting requests for proposals to be sent from Dolce's Web site to its properties' yield...

Meetings Beat First American CMMs Graduate Thirty-eight of the inaugural North American class of 44 meetings professionals earned the Certification in Meetings Management designation

Last year, Air France-KLM distribution VP Emmanuelle Gailland forged a new model for Airline-TMC-GDS agreements that motivates the TMC to make choices about the value of airline content per channel. The...

Southwest Airlines today said ATA Airlines selected its bid for certain assets over competing offers. The airlines expect final approval from the court overseeing ATA's bankruptcy restructuring on Dec....

Economic Recovery Fuels Hotel Chain Expansion By Glenn CarterWith Mexico's economy having rebounded from its currency crisis, hotel chains are taking a renewed interest in the country,

Limited-Service Focus Cincinnati - Recent hotel development has been marked by a shift from large-scale properties in the downtown area to smaller, limited-service hotels in suburban areas. With