OP-ED: Web-Call Center Combo Is Key By Bob JonesBob Jones is vice president, Electronic Commerce Services, AT&T, Basking Ridge, N.J.Everyone's talking about it. The Internet is

Major U.S. airlines in 2005 will cut unprofitable domestic routes to focus on core markets and more lucrative international flying. Though systemwide capacity is not forecast to decline enough to help...

Pearson Airport Upgrades, Aims For U.S. Passengers By Carolyn Green Air Canada is setting the stage to transform Lester B. Pearson International Airport into a facility that not only acts as a hub

Managing Meetings At: Warner Lambert Warner Lambert Outsources By Alan SalomonFive years after its first attempt to consolidate its corporate meetings with an outside vendor,

U.S. Secretary of State Colin Powell has confirmed that the deadline by which visitors to the United States from visa-waiver countries must possess biometric passports will be pushed back from October...

Air France and Delta Air Lines last week signed a transatlantic joint venture deal set to go into effect in two phases beginning next April and to be completed by 2010. Through the agreement, the...

Delta Air Lines today announced a new deal with GE Commercial Finance that would provide the carrier another $500 million in financing as it works fervently to avoid a court-supervised restructuring.

Airlines Must Provide Ticketless Info&>Consumer notices must be provided to ticketless passengers no later than checkin time at the airport on the first leg of their journey, according to a new

Visa this month announced a new Visa Meetings card, offering "a flexible procure-to-pay solution to help companies simplify the process to purchase, pay, reconcile and report on meetings-related...

Building Frenzy Greets Brimming Room Occupancies By Judy Jacobs Seattle - A rash of new downtown developments and renovations is expected to give the city's hotel room inventory, entertainment