BTN's 2011 Influencers

25 Most Influential

Any effort to identify a given year's most influential business travel executives always will contain an element of futility. True influence, after all, may not reveal itself immediately or in particularly dazzling fashion. Still, in a dynamic 2011,... KEEP READING

Michelle De Costa: Travel Manager of the Year

For helping pioneer the use of social media in managed travel and for taking a broader view of her company role as a communicator, Business Travel News last month named Sapient global travel manager Michelle De Costa its 2011 Travel Manager of the... KEEP READING

Will Anderson: Best Practitioner

Sanofi Pasteur deputy director of travel services Will Anderson compares the process of incubating a strategic meetings management program with the Petri dishes so integral to his company's business, with pre-negotiated hotel contracts, online meetings... KEEP READING

Margaret Hansen: Best Practitioner

To her industry peers, A.T. Kearney global procurement corporate travel director Margaret Hansen is the "data queen," often a step ahead of others in data capture and diligence. To Hansen, data provides the insight needed to do her job: serve as the... KEEP READING

Laura Hodgkinson: Best Practitioner

Like most companies, eBay in 2009 was flying blind when it came to identifying what it spent on ancillary air fees. Before most of her peers, corporate travel buyer Laura Hodgkinson set out to measure the impact.... KEEP READING

Mick Lee: Best Practitioner

There are tenacious negotiators, and then there is Mick Lee and her team at Citigroup. They pushed many airlines, hotels and travel management companies to make commitments before formal RFP proceedings, insisted there would be "no gray areas" during... KEEP READING

Roundtable: The Travel Manager’s Integral Role

Will Anderson, Margaret Hansen and Mick Lee in August sat down with The BTN Group's David Jonas, Mary Ann McNulty and David Meyer to discuss travel management transformation in a volatile market, duty of care, sustainability and mobile technologies. An... KEEP READING