Lodging
The Ritz-Carlton, Omni Hotels, Hilton Garden Inn and Homewood Suites achieved the highest customer satisfaction scores in a recent J.D. Power and Associates survey
. Overall satisfaction among hotel guests "improved considerably from 2009," according to the survey, which collected more than 53,000 respondents between June 2009 and June 2010. "Satisfaction with the costs and fees, reservations and guest room measures" improved most from last year.