< PrevNext > 35. Dell Technologies Round Rock, Texas Share 2018 U.S.-Booked Air Volume: $110 million 2018: Global Air Volume: $214 million 2018 U.S. T&E: $397.7 million 2018: Global T&E: $672 million Primary U.S. Air Suppliers: American, United, Delta Primary U.S. Hotel Suppliers: Marriott, Hilton, Hyatt Primary U.S. Car Rental Suppliers: National, Enterprise Primary Global Online Booking Tool: Concur Primary U.S. Payment Supplier: American Express Card Program: individual bill/central pay Primary Global Expense Supplier: Concur Primary U.S. Travel Risk Management Supplier: International SOS Consolidated Global TMC: Amex GBTDell and EMC Corp. Merged in 2016 to become dellemc. The company is now known as Dell Technologies, and the travel programs consolidated in 2018, including the full implementation of American Express Global Business Travel and the SAP Concur booking tool. U.S.-booked air tickets made through approved online tools rose from 90 percent in 2017 to 91 percent in 2018, 93 percent of those getting done without agent assistance. Dell Technologies consolidated its U.S. global distribution system to Sabre last year, as well. EMC had been on Apollo.Globally, the online adoption rate rose from 85 percent to 87 percent. The company also brought Japan, Chile, Colombia and Peru onto Concur’s online booking tool and expanded Tripbam and Yapta to additional markets. This year, the company plans to bring India, the United Arab Emirates, Israel and New Zealand into the booking tool and bring Sri Lanka and Bangladesh into the travel program in general. The company has a single global travel policy, and 58 percent of its 2018 U.S.-booked air spend was domestic travel. Also in 2018, Dell Technologies plans to implement Tripism, which presents booking options based on a client’s preferred suppliers, specialized supplier offers and peer reviews. It also will implement meetings sourcing platform Groupize, as well as Clear, which helps travelers navigate on-site security checkpoints, and Passport Plus, which expedites U.S. passports and other travel documents. And it plans to switch to dynamic hotel pricing.The company also intends to automate rebookings via the Tripbam and Yapta reshopping tools: Tripbam will reshop the rates on completed bookings not just at the same hotel but across a cluster of similar properties, and it will rebook automatically when it finds a cheaper rate for a like-for-like room and property. Dell Technologies will configure Yapta to rebook airfares automatically when the rate drops within the original booking’s no-penalty-cancellation window. Dell Technologies’ U.S.-booked air spend dropped $6 million from 2017’s $116 million, and the company expects it to stay at $110 million this year. Its global air volume dropped from $225 million to $214 million. The company’s U.S. T&E dropped 29 percent while its global T&E dropped 4 percent. The company’s 2018 revenue was $78.7 billion.