2018 U.S.-Booked Air Volume: $80.1 million
2018 Global Air Volume: $191.9 million
2018 U.S. T&E: $161.2 million
2018 Global T&E: $295.3 million
Primary Air Suppliers: United, Delta, Southwest
Primary Hotel Suppliers: Marriott, Hilton, Hyatt
Primary Car Rental Suppliers: Avis/Budget, Enterprise
Primary Global Online Booking Tool: Concur
Primary U.S. Payment Supplier: American Express
Card Program: individual bill/individual pay
Primary Global Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: International SOS
Consolidated U.S. TMC: CWT
In 2018, Chevron adjusted its travel policy to allow ridehailing when it's safe, reliable and cost-effective. The company does not, however, allow its travelers to use shared accommodations. It also completed the fifth year of a five-year strategy with CWT, which handles Chevron's U.S.-booked air volume. CWT, Travel Leaders/WTA, Quantum and Mas travel handle volume booked outside the U.S. The company also continued from a local-agency model to a shared agency model and continued rolling out SAP Concur Travel globally. Meanwhile, Chevron sourced and implemented a meetings and events system in the U.S., which it will expand this year.
As it did in 2018, the company will continue to work on its mobile strategy and mobile platform, designed to keep employees informed and provide them flexibility while traveling. The company plans to increase travelers' use of the mobile platform, the meetings and events system, analytics and reporting, and the SAP Concur booking tool. Of 2018 U.S.-booked air tickets, 69 percent went through preferred online tools, up from 66 percent a year earlier, and 75 percent of those required no agent assistance.
Chevron this year will continue to clarify and simplify travel policy. The company has a single global travel policy in which guidelines and procedures allow local business rules to vary as needed.
The company's U.S.-booked air spend rose 12 percent in 2018 from 2017's $71.4 million, while revenue rose 18 percent to $158.9 billion. Chevron estimates U.S.-booked air spend will increase 15 percent this year to $92.1 million. Of the 2018 U.S.-booked air volume, 71 percent was for international travel.