In addition to enabling standard flight search and booking, the iPad app for U.S. users incorporates "personalized" results based on "preferences and past trips," Egencia noted. In North America, the app enables flight cancellations and, in the United States, flight exchanges. Core features include flight check-in and flight status alerts. Features for hotels include map-based search, booking and last-minute deals. The iPad app also includes Egencia's AssistMe features, including click-to-call, as well as an agent
callback service in North America.