according to a memo to agency customers from
Amadeus North America president and CEO Scott Gutz. Pynn, formerly executive
vice president, on Jan. 1 assumed the role most recently held by Jean-François
Billiard, now senior vice president of strategic programs in the Americas.
Meanwhile,
recently appointed chief commercial officer Stéphane Durand will "assume
responsibility for both leisure and corporate travel agency customers in the
U.S. and Canada," according to the memo. The two business segments
previously were managed separately.