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Amadeus is partnering with Brazil's Tam Airlines to launch a mobile tool that handles flight disruptions,
the companies announced on Tuesday. The Amadeus Personal Disruption Companion would handle flight cancellations or delays by analyzing data about travelers and their preferences, their destinations and ancillary purchases to "automate the entire disruption management process from end to end." Using this data, airlines can send alternative travel options to a traveler's mobile device, which also might include such personalized offers as upgrades, a free hotel room or relevant airport services. Through the partnership with Tam, Amadeus plans to make the tool available on a white-label basis next year.