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Transportation

United Will Introduce No-Frills Economy Fare In Second Half Of 2016

By Michael B. Baker / January 21, 2016 / Contact Reporter
Business Travel News on X

United Airlines will join its rivals in introducing a stripped-down economy fare later this year as part of a move toward larger pricing segmentation, executives said during the carrier's fourth-quarter earnings call.

This month, United introduced bundled fare offerings for travelers buying Economy Plus seats, vice chairman and chief revenue officer Jim Compton said. The packages include such amenities as an extra checked bag, Premier Access privileges and lounge access.

In the second half of the year, United will follow up with an "entry-level fare that will appeal to the purely price-sensitive customer," Compton said. The move would echo Delta Air Lines' expansion of its Basic Economy fare, a no-frills option that precludes changes and seat selection, among other restrictions, in an effort to compete with the likes of Spirit Airlines. American Airlines also plans to introduce a similar fare this year.


This will allow us to compete with ultra-low-cost carriers for passengers looking for that price point. It will also help us remove some of the dilution we have in our pricing structure." —United Airlines chief revenue officer Jim Compton

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Compton said such segmentation has become essential to airline revenue management.

"This will allow us to compete with ultra-low-cost carriers for passengers looking for that price point," he said. "It will also help us remove some of the dilution we have in our pricing structure."

United projects its revenue also will get a boost as it upgrades aircraft. The carrier will begin receiving 40 new Boeing 737-700 aircraft in mid-2017, helping phase out more than half of the 50-seat aircraft it uses in regional markets by 2019. Beside extra seating capacity, those aircraft allow United to pull in additional revenue with first-class and Economy Plus seating, Compton said.

During the fourth quarter, total passenger revenue declined 4.4 percent year over year to $7.7 billion. Lower fuel costs have been a double-edged sword for United, in particular. While its average fuel price dropped 41.1 percent, the carrier's Houston hub also remains exposed to reductions in energy sector corporate travel. Such declines have been hitting its revenue for several quarters now, and the effect is spreading beyond the energy business, Compton said

As such, United now intends to keep Houston capacity flat this year, rather than increasing it 2 percent as previously planned. The carrier will shift that capacity to other markets, likely San Francisco and Denver to "fill in holes we don't service, clearly focused on business markets," Compton said.

United's consolidated load factor increased by a percentage point to 82.7 percent, a combination of a 3.1 percent increase in traffic and a 1.8 percent increase in capacity. Passenger revenue per available seat mile declined 6 percent, and yield declined 7.2 percent.

Propelled partially by lower fuel costs, United reported fourth-quarter net income of $823 million, compared with $28 million in the fourth quarter of 2014. For the full year, net income was $7.3 billion, which included a $3.1 billion benefit related to reversal of its income tax valuation allowance, compared with $1.1 billion the pervious year.

Acting CEO Brett Hart noted that both completion and on-time performance rose in 2015. Fourth-quarter on-time and completion rates were the best since United merged with Continental, he said.

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