White Papers & Case Studies

Total Trip Costs: Why It Matters
Total Trip Costs: Why It Matters

Corporate demand for more precise, timely data to manage travel spending is intensifying as advanced technologies emerge to help decision-makers deliver such insights. The average ticket cost or trip cost is today giving way to terms like total trip costs and total costs of travel. That was the message of a recent webcast staged by The BTN Group and sponsored by Pi, in which travel managers and consultants defined total trip costs, total travel costs and why it matters for corporations to begin to analyze travel programs by such new metrics.... DOWNLOAD NOW!

ARC Intelligence Briefing - Issue 4: In 2017: Travel Managers Expect Business Growth To Spur More Spending, Trips, Transactions
ARC Intelligence Briefing - Issue 4: In 2017: Travel Managers Expect Business Growth To Spur More Spending, Trips, Transactions

Business growth in 2017 is expected to prompt a rise in overall travel spending, air spending, as well as boost the number of trips and air transactions, according to a poll of 63 travel managers conducted for ARC by the BTN Group in Novermber and December. About 70 percent of those polled expect their organization’s air spending to increase in 2017, while 30 percent expect such spending to decrease. About one-third of those polled expect air spending in their managed travel programs to increase by 2 percent to 5 percent this year, while 11 percent expect less than a 2 percent rise. More than 20 percent of respondents expect air spending increases of 8.1 percent or more in 2017….... Download Now

The BTN Group Innovate 2016
The BTN Group Innovate 2016

In its third year, the Innovate Conference for the Advancement of Business Travel offered business travel executives the opportunity to articulate priorities and recommendations about five of the biggest challenges facing corporate travel buyers and suppliers:

• Corporate Travel Policy & The Sharing Economy
• The Business Case for End-to-End Travel Management Solutions
• Behind the Curtain of Revenue Management
• Sharing & Protecting Managed Travel Data
• Defining the Value of the Traveler Experience... Keep Reading

Middle Market Travel Programs: Value, Trends, Challenges
Middle Market Travel Programs: Value, Trends, Challenges

The middle market – companies with $10 million to $1 billion in revenue – have been one of the fastest-growing business segments in the U.S. economy, outperformed larger entities through the financial crisis of 2007-2010 and expanding both their workforce and geographies in which they do business. It should come as little surprise that travel volume of the middle market also is growing. So too are the challenges of dealing with such expansion, according to a recent survey conducted by The BTN Group and American Express Global Business Travel. We asked travel managers at companies with annual revenues of $10 million or more and U.S.-booked air spend of up to $12 million to share insights about their programs. Download the full report now to learn about the challenges and ways respondents identified to strengthen their travel programs.... Download Now

The Beat Research Report- Structure, Sourcing, Satisfaction: The Evolving Relationship Between Travel Buyers and Travel Management Companies
The Beat Research Report- Structure, Sourcing, Satisfaction: The Evolving Relationship Between Travel Buyers and Travel Management Companies

In a new research study, The Beat untangles the inner workings of one of the most critical, and perhaps complicated, relationships in corporate travel: that between travel buyers and their travel management company. TMCs can take on various roles for the organizations they serve: transaction enabler, policy developer, compliance enforcer, core travel technology implementer as well as provider of reporting, analysis and data consolidation—and much more. In a survey conducted this summer, travel buyers shared insights on their TMC relationships.... Explore the findings and download the full report

Driving Success In Strategic Meetings Management
Driving Success In Strategic Meetings Management

This latest global research conducted by the CWT Travel Management Institute in partnership with The BTN Group, a division of Northstar Travel Group, explores the drivers of success in strategic meetings management. Drawing on interviews conducted with industry experts, case studies and a global survey, the report provides an in-depth look at Strategic meeting management and the benefits and challenges of implementing a program.... Download Now

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