BTN Voices

Managing Disabled Business Travelers
Managing Disabled Business TravelersBy Drum Cussac global managing director Brandon Thompson

Too often, organizations are happy to tick the necessary boxes to cover themselves if something should go wrong for their travelers and overlook the... KEEP READING

The Geopolitics  Driving Traveler Risk
The Geopolitics Driving Traveler RiskBy Drum Cussac global managing director Brandon Thompson

Escalating geopolitical tensions have created a charged environment for business travelers, even in regions that traditionally have been considered... KEEP READING

Balancing Cost Control & Employee Experience
Balancing Cost Control & Employee ExperienceBy American Express Global Commercial Services' Global Client Group SVP & general manager Shane Berry

T&E generally accounts for 10 to 15 percent of a company’s expense base, but the bottom line isn’t the only factor in travel policy. American Express... KEEP READING

The Value of Meetings Management Programs
The Value of Meetings Management ProgramsBy Acquis Consulting principal & meetings management group head Shimon Avish

Meetings management programs are under a lot of pressure to prove their value. They could be mature programs that have been delivering savings and... KEEP READING

Savings Is Travel’s False God
Savings Is Travel’s False GodBy tClara managing partner Scott Gillespie

Among the things travel buyers care about, savings is arguably the most essential, the most visible, the most measured. Savings, defined here as the gap... KEEP READING

Travel Data Protection Will Turn into Opportunities
Travel Data Protection Will Turn into OpportunitiesBy American Express Global Business Travel chief privacy officer & VP of commercial compliance Kasey Chappelle

We all know that business travel promotes business relationships, helps companies establish new markets and brings key people closest to the... KEEP READING

SMMP Compliance Will Get Real with GDPR
SMMP Compliance Will Get Real with GDPRBy GoldSpring Consulting senior consultant Kevin Iwamoto

The countdown to May 25, 2018, is set for compliance with the European Union’s General Data Protection Regulation. Strategic meetings management program... KEEP READING

Online Direct Booking for Meetings
Online Direct Booking for MeetingsBy meetings tech consultant Corbin Ball

Of the 1.8 million meetings held annually in the U.S., small meetings—50 people or fewer—represent a large percentage. They are often simple, one-day... KEEP READING

Two Ground Transport Predictions
Two Ground Transport PredictionsBy Executive Travel Founder & CEO Steve Glenn

Hertz will buy Avis: There are too many car rental companies. Enterprise/National is eating the cake of the other companies with amazing pricing... KEEP READING

The Year to Pilot New Tech
The Year to Pilot New TechBy Conichi founder & CEO Max Waldmann

If you look back at the last two years, [all this technology] was new. People were super excited talking about things, and then last year people saw... KEEP READING

Factoring Travel Risk into Trip Approvals
Factoring Travel Risk into Trip ApprovalsBy Matthew Judge, group managing director of risk management company The Anvil Group

Now that duty of care is high on the corporate agenda, trip-approval systems need to factor it in. Focusing purely on the budget aspects of corporate... KEEP READING

Sustainability & Sourcing
Sustainability & SourcingBy AIG Travel global head of travel communications Rhonda Sloan

More and more companies are realizing that today's consumers expect the brands they do business with not only to provide quality goods or services but... KEEP READING

Liability Versus Duty of Care
Liability Versus Duty of CareBy Don Dowling, a partner in law firm K&L Gates' global employer solutions team

Employers fret plenty about their liability in case of illness or injury to employees, but that liability is pretty limited, at least for business... KEEP READING

What All This Hotel Consolidation Means
What All This Hotel Consolidation MeansBy Lanyon VP of industry strategy Kevin Iwamoto

In my predictions for 2016, I forecasted the continuation of large hotel corporation mergers and acquisitions. According to industry buzz, it looks like... KEEP READING

How Corporates Will Buy Airfare in the Future
How Corporates Will Buy Airfare in the FutureBy Allstate Insurance Co. director of enterprise travel, entertainment & expense Duane Goucher

As the airline industry continues to consolidate, it has become apparent that today’s model for contracting up-front corporate discounts will change.... KEEP READING