In a new research study, The Beat explores policies, practices and predictions for corporate booking within managed travel programs. More than two decades after online booking tools became part of the standard toolset for managed programs, how many companies mandate use—and get compliance? How are corporations addressing demands for improved traveler experiences? How satisfied are travel managers and their travelers with corporate booking options? How do managed travel organizations support mobile booking, chatbots and other emerging trends?
Register now for this 60-minute, free webinar to hear highlights of the study findings on those questions and so much more, along with key insights from leading stakeholders about the trends. Participants also will be able to download the study during or after the live event.
Your travelers are talking to you, but are you listening? And what about the next step: taking action? BTN's upcoming webinar will focus on listening strategies that range from deep-dive surveys to behavior data mining. Even more importantly, however, you'll hear from companies that are taking steps to improve the traveler experience with refreshed policies and intuitive technologies. Hear in their own words why reducing traveler friction has become a renewed focus for their companies. You may be surprised: productivity, employee loyalty and lower burnout are among the key real benefits to traveler-centric programs. High-demand industries even use the travel program as a benefit to attract and retain talent. It's a new view on travel management. Are you ready?
Travel and expense programs generate stacks of data, but what kernels should managers seek for better insights on spending, savings opportunities and trends? In this 60-minute BTN Group webinar, sponsored by Coupa, learn what metrics leading practitioners are exploring.
Listen as travel professionals and industry experts highlight ways they using expense data today, integrating it with travel and other sources for a richer view of organizational spend and opportunities to enhance their program. Join live to ask your own questions of the panel.
Rapidly overtaking the workforce, millennials are triggering a number of changes to corporate policies and practices. How are travel programs, policies, compliance and preferred suppliers faring with the latest generation of frequent travelers? Listen as travel managers discuss the challenges and opportunities as millennials permeate the corporate traveler files — closely followed by younger centennials — in this 60-minute BTN Group thought-leadership webinar, sponsored by Direct Travel.
By 2020, over 50% of the workforce will be millennials and account for close to half of all business travel spending, according to Boston Consulting Group. How they book, view business travel and engage is prompting changes in managed travel. Register now to listen to travel managers and a consultant discuss the realities, what to expect next and answer your questions during the live Q&A session.
As the benefits of extended employee onboarding programs emerge, more companies are innovating ways to train new hires on travel and expense policy and practices. Some are working with human resources and elearning teams to create training modules–and tests–on travel booking, expense reimbursement, payment and common sense travel practices.
In this one-hour BTN Group webinar, sponsored by Air Canada, learn more about the trends and approaches that leading companies are using to ensure travelers better understand travel and expense policies and good booking and travel practices.
Your organization has preferred programs for air, hotel and cars. …The last thing your road warriors need is a preferred restaurant network--or is it? Today’s modern travelers want tailored experiences based on their travel needs and personal desires. Learn how companies are promoting preferred restaurant networks not only to create enjoyable experiences for travelers while they’re on the road, but also to reinforce expense reimbursement policies and achieve substantial savings in a historically unmanaged category.
In this 30-minute BTN Group “In The Know” webinar, created in partnership with sponsor Dinova, corporations and industry experts detail their approaches to driving both savings and increased traveler satisfaction from business meals. Ask your own questions during the Live Q&A.
As you negotiate 2018 air and hotel rates, is it time to include dynamic performance management in the mix? What data must you be tracking today to determine the success of your air and hotel strategies? Consolidation, more sophisticated yield management practices and other industry changes are making it harder than ever for corporations and their travelers to evaluate great rates for business travel.
In this 60-minute BTN Group webinar, sponsored by BCD Travel, learn how leading practitioners are rethinking air and hotel negotiating strategies and implementing dynamic performance management to improve their programs. Better understand the industry changes that are making it more challenging to rely only on the annual RFP process to deliver the best rates and discounts for your program.
Dashboards are increasingly used in business – and in managed business travel – to track key performance indicators and business metrics. Instead of pouring over monthly and quarterly reports, a quick glance at a travel dashboard can inform travel stakeholders of spending, policy compliance, contract performance or other factors to connect the dots in their travel program. Learn more about building, distributing and using dashboards to better manage travel programs in this free one-hour BTN Group webinar, sponsored by United Airlines.
Listen as travel professionals and industry experts explain how they’re using dashboards today, key metrics to track and how to connect your own dots. Join live to ask your own questions of the panel.
Improving travel program savings today often comes from winning over travelers and internal stakeholders. Driving incremental savings is all about convincing travelers of the value of your managed travel programs and that they “really won’t get a better deal on the web.” How do you cajole, entice or engage them to use your managed travel program, preferred hotels and other suppliers? Register now for this 60-minute BTN Group webinar on traveler engagement best practices, sponsored by BCD Travel.
Learn how Kellogg saved $7 million in less than two years by transforming corporate culture. Hear how LinkedIn’s use of a traveler survey and regional road show turned travelers into program advocates. And, hear other best practices to boost both traveler satisfaction and savings. Listen live to ask your own questions.
The starting point for most travel program, the travel policy is often ignored, overlooked or routinely violated. But some corporations are trying to change all that by rethinking how they write, communicate and enforce their policies. Some are shortening, perhaps not to one- or two-pages, but considerably tighter than the tomes most use today. Others are redefining approaches and guidance on air buying due to industry changes such as premium economy and basic fares, sharing economy providers and risk factors.
Learn how travel managers are approaching the task, key stakeholders to engage in the process and best practices from early adopters of new approaches in this 60-minute BTN Group thought-leadership webinar, sponsored by Air Canada. Ask your questions of the speakers during the live audience Q&A.
Business Travel News’ 2017 Small & Midsize Travel Program webinar puts a sharp point on programs with $12 million or less in U.S. originating air spend. Participants will preview early returns from BTN’s Salary & Job Satisfaction survey to learn abou travel manager pay and job responsibilities in the midmarket, but also review the SME segment’s biggest travel management challenges and opportunities.
BTN’s expert panel will talk about sourcing strategies, new data and business intelligence opportunities, travel risk management and more. Plus, a live Q&A with the panel will answer your specific questions about kick-starting and optimizing your SME travel program.
Disruptors in travel are making it harder for corporations to manage travel with the same approach, policy and tools. Content fragmentation, supplier direct initiatives and a bevy of new consumer apps are challenging even the most progressive travel programs. How are managers responding?
Join us for this 60-minute BTN Group thought-leader webinar, as travel managers and professionals highlight the challenges and opportunities identified in managed travel today. In this Deem-sponsored session, you will learn from industry experts and discover the best approach for innovating your travel program. Ask your own questions of the panel during the live audience Q&A.
With business travel on the rise, companies are looking for new ways to better manage all travel-related expenditures, including corporate dining and meals. Nearly one-third of travel decision-makers recently surveyed by The BTN Group said they had taken steps in the past two years to better manage corporate dining and 20 percent more said they planned to act this year. What are they doing to keep budgets in check and travelers well fed?
Join us as The BTN Group and Dinova detail survey results, along with insights from leading practitioners who are taking actions to better manage meal policies and practices, including for meetings, in their own programs in this 60-minute webinar.
With terror incidents affecting historically
low-risk business travel markets in the last two years, controlling
travel risk has once again become a high priority for travel managers.
But travel risk isn’t all about high-profile crises: Medical
emergencies, auto accidents, major weather disturbances even data theft
all pose more common threats to business travelers and their companies.
BTN’s Taking On Travel Risk Management webinar to find out how
companies like yours are addressing travel risk management, and what’s
at stake when they don’t.
Changes in traveler behavior, hotel chain
marketing tactics and content sources have introduced a new level of
chaos into corporate hotel programs. The resulting confusion makes it
hard to know if you’re paying too much or getting the most value out of
your hotel spend. It’s also easy for your travelers to think they’re
saving the program money while actually driving up total hotel costs.
this 60-minute BTN Group webinar sponsored by BCD Travel, learn how
leading practitioners are solving these issues and winning over their
travelers to drive up compliance.
How much is it really costing to send your business travelers to Chicago, Dubai, London, San Francisco or anywhere? Bookings through multiple travel management companies, and increasingly other channels, combined with changes and on-the-road expenses historically have made it difficult to discern the total cost of every trip. A growing number of leading travel managers are thinking bigger.
In this 60-minute BTN Group webinar, sponsored by Pi, learn what questions they’re asking suppliers, data scientists and travelers, what they’ve learned, and how they are using their new insights to enhance travel programs.
As businesses begin to re-align to a new digital future, how should managed travel programs prepare? Two decades after online booking forever altered corporate travel a barrage of new digital technologies – think open booking, personalization, sharing economy services and mobile – continue to confront the status quo.
How are travel managers responding?
Join the 60-minute BTN Group webinar, sponsored by Air Canada, to hear leading practitioners share their insights on the digital, mobile and social transformations that are challenging, and in some instances reshaping, their travel management programs.
The middle market is one of the fastest-growing business segments
in the U.S. economy. Along with revenue growth, many companies have experienced
a surge of business travel volume, not to mention the challenges that come with
such changes, according to a recent survey conducted by The BTN Group and
American Express Global Business Travel. Nearly two-thirds of survey
respondents cited increased travel volume in 2016 from 2015 and expect even
more volume growth next year.
one of the biggest challenges for midsize travel program managers is simply
finding the time, management support and technology to effectively manage the
travel category amongst other responsibilities. Register now for this 60-minute
webinar produced by The BTN Group and sponsored by American Express Global
Business Travel, to hear leading managers of middle market firms and an expert
on transformational growth strategies comment on survey highlights and share
lessons learned as they navigated program fluctuations, global expansion and
What does a Duty of Care program really look like for global business travelers and travel managers? As multinational travel continues to grow and health, political and other unknowns more frequently emerge, the focus on duty of care has grown. How are companies managing communications, safety, security, knowledge, border crossing insights and more?
Learn the realities of Duty of Care programs today from leading global travel managers and professionals in this free, 60-minute BTN Group webinar, sponsored by Air Canada.
Ask your Duty of Care questions during the LIVE Q&A