Many travel managers struggle with low hotel attachment rates. Given all the work and effort that goes into negotiating a preferred hotel program, travelers booking around the program can be a source of major frustration. Using new technologies that can capture, parse, and push data for analysis, reining in direct bookings is more of a reality than ever before.
Hear real-world examples of hotel attachment solutions from ITW travel manager Cathy Sharpe, as well as detail on the data capture, cleaning, monitoring and reporting from Traxo and TRIPBAM during this BTN Group In the Know webinar, created with sponsor TRIPBAM. The pros and cons of direct bookings, as well as how to leverage new technology to increase control and visibility of your hotel program are also on the agenda.
The corporate travel industry is rapidly evolving with the expansion of on-demand ground transportation options, driven by innovations in technology, and new waves of Millennial travelers who have a differentiated set of expectations. Your travelers are most likely using ridesharing, but are your policies and partnerships allowing your travelers to benefit from streamlined expense, data and other integrations?
In this free, BTN Group "In The Know" webinar, created in partnership with sponsor Lyft Business, learn how integrating rideshare data with travel management company reporting is enabling employers to gain new insights into traveler trends and a more holistic picture of their travelers end-to-end trip experiences. Partnerships like those of Lyft, Deem and Flight Centre are allowing businesses to make strategic transportation decisions that provide optimized experiences for their people.
Meetings on your mind for 2018? You're not alone. In this webinar, BTN will bring three big meeting industry names to the table to talk about what's ahead for 2018. Whether it's pricing and revenue management, emerging technologies, program globalization or attendee experience, our panel will give educated answers to your questions as well as define the trends that they see coming down the pike and how they will affect your meetings program.
The gig economy, infrastructure builders and other project-based workers are helping to boost demand for one of the fastest growing segments of the hotel industry: extended stay. How are companies identifying and managing extended business trips – stays of five days or more, weeks or even months?
Business travelers who stay five or more nights in a hotel currently comprise more than one-quarter of demand for the nation’s 56,000 hotels and 5.2 million rooms. Properties specifically designed and marketed as extended stay facilities currently represent 8% of hotel inventory with more than 50,000 new rooms in the pipeline.
What is the appeal and opportunity for extended stay within managed travel? Listen as travel managers and industry professionals define the market, opportunities and traveler benefits.
Matching travel and meeting payment charges to transactions continues to be a time-consuming, costly and frustrating process for some travel, meeting and expense professionals. Learn how a leading travel manager, travel management company and payment provider are using technology, processes and creative thinking to end the matching games in this free 60-minute BTN Group webinar, sponsored by CSI globalVCard.
What steps should companies take to ease monthly reconciliation challenges? How should companies integrate single-use virtual payments into bookings to link a trip to a payment? What do you need to know about APIs to rely more on automation and less on manual matching that can waste hours of productivity each month? What are the pros, cons and options of outsourcing reconciliation? Register today and remember to log in to the live event to ask your own questions.
Data is critical to a successful meetings management program. But are you collecting, analyzing and reporting the key data elements to tell your story? Join as industry leaders share best practices and their success stories in collecting and using data to support meetings management.
In this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, meeting professionals detail the business intelligence that can be gained from meetings data and how to use the insights to advance their programs.
In a new research study, The Beat explores policies, practices and predictions for corporate booking within managed travel programs. More than two decades after online booking tools became part of the standard toolset for managed programs, how many companies mandate use—and get compliance? How are corporations addressing demands for improved traveler experiences? How satisfied are travel managers and their travelers with corporate booking options? How do managed travel organizations support mobile booking, chatbots and other emerging trends?
Register now for this 60-minute, free webinar to hear highlights of the study findings on those questions and so much more, along with key insights from leading stakeholders about the trends. Participants also will be able to download the study during or after the live event.
Your travelers are talking to you, but are you listening? And what about the next step: taking action? BTN's upcoming webinar will focus on listening strategies that range from deep-dive surveys to behavior data mining. Even more importantly, however, you'll hear from companies that are taking steps to improve the traveler experience with refreshed policies and intuitive technologies. Hear in their own words why reducing traveler friction has become a renewed focus for their companies. You may be surprised: productivity, employee loyalty and lower burnout are among the key real benefits to traveler-centric programs. High-demand industries even use the travel program as a benefit to attract and retain talent. It's a new view on travel management. Are you ready?
Travel and expense programs generate stacks of data, but what kernels should managers seek for better insights on spending, savings opportunities and trends? In this 60-minute BTN Group webinar, sponsored by Coupa, learn what metrics leading practitioners are exploring.
Listen as travel professionals and industry experts highlight ways they using expense data today, integrating it with travel and other sources for a richer view of organizational spend and opportunities to enhance their program. Join live to ask your own questions of the panel.
Rapidly overtaking the workforce, millennials are triggering a number of changes to corporate policies and practices. How are travel programs, policies, compliance and preferred suppliers faring with the latest generation of frequent travelers? Listen as travel managers discuss the challenges and opportunities as millennials permeate the corporate traveler files — closely followed by younger centennials — in this 60-minute BTN Group thought-leadership webinar, sponsored by Direct Travel.
By 2020, over 50% of the workforce will be millennials and account for close to half of all business travel spending, according to Boston Consulting Group. How they book, view business travel and engage is prompting changes in managed travel. Register now to listen to travel managers and a consultant discuss the realities, what to expect next and answer your questions during the live Q&A session.
As the benefits of extended employee onboarding programs emerge, more companies are innovating ways to train new hires on travel and expense policy and practices. Some are working with human resources and elearning teams to create training modules–and tests–on travel booking, expense reimbursement, payment and common sense travel practices.
In this one-hour BTN Group webinar, sponsored by Air Canada, learn more about the trends and approaches that leading companies are using to ensure travelers better understand travel and expense policies and good booking and travel practices.
Your organization has preferred programs for air, hotel and cars. …The last thing your road warriors need is a preferred restaurant network--or is it? Today’s modern travelers want tailored experiences based on their travel needs and personal desires. Learn how companies are promoting preferred restaurant networks not only to create enjoyable experiences for travelers while they’re on the road, but also to reinforce expense reimbursement policies and achieve substantial savings in a historically unmanaged category.
In this 30-minute BTN Group “In The Know” webinar, created in partnership with sponsor Dinova, corporations and industry experts detail their approaches to driving both savings and increased traveler satisfaction from business meals. Ask your own questions during the Live Q&A.
As you negotiate 2018 air and hotel rates, is it time to include dynamic performance management in the mix? What data must you be tracking today to determine the success of your air and hotel strategies? Consolidation, more sophisticated yield management practices and other industry changes are making it harder than ever for corporations and their travelers to evaluate great rates for business travel.
In this 60-minute BTN Group webinar, sponsored by BCD Travel, learn how leading practitioners are rethinking air and hotel negotiating strategies and implementing dynamic performance management to improve their programs. Better understand the industry changes that are making it more challenging to rely only on the annual RFP process to deliver the best rates and discounts for your program.
Dashboards are increasingly used in business – and in managed business travel – to track key performance indicators and business metrics. Instead of pouring over monthly and quarterly reports, a quick glance at a travel dashboard can inform travel stakeholders of spending, policy compliance, contract performance or other factors to connect the dots in their travel program. Learn more about building, distributing and using dashboards to better manage travel programs in this free one-hour BTN Group webinar, sponsored by United Airlines.
Listen as travel professionals and industry experts explain how they’re using dashboards today, key metrics to track and how to connect your own dots. Join live to ask your own questions of the panel.
Improving travel program savings today often comes from winning over travelers and internal stakeholders. Driving incremental savings is all about convincing travelers of the value of your managed travel programs and that they “really won’t get a better deal on the web.” How do you cajole, entice or engage them to use your managed travel program, preferred hotels and other suppliers? Register now for this 60-minute BTN Group webinar on traveler engagement best practices, sponsored by BCD Travel.
Learn how Kellogg saved $7 million in less than two years by transforming corporate culture. Hear how LinkedIn’s use of a traveler survey and regional road show turned travelers into program advocates. And, hear other best practices to boost both traveler satisfaction and savings. Listen live to ask your own questions.
The starting point for most travel program, the travel policy is often ignored, overlooked or routinely violated. But some corporations are trying to change all that by rethinking how they write, communicate and enforce their policies. Some are shortening, perhaps not to one- or two-pages, but considerably tighter than the tomes most use today. Others are redefining approaches and guidance on air buying due to industry changes such as premium economy and basic fares, sharing economy providers and risk factors.
Learn how travel managers are approaching the task, key stakeholders to engage in the process and best practices from early adopters of new approaches in this 60-minute BTN Group thought-leadership webinar, sponsored by Air Canada. Ask your questions of the speakers during the live audience Q&A.
Business Travel News’ 2017 Small & Midsize Travel Program webinar puts a sharp point on programs with $12 million or less in U.S. originating air spend. Participants will preview early returns from BTN’s Salary & Job Satisfaction survey to learn abou travel manager pay and job responsibilities in the midmarket, but also review the SME segment’s biggest travel management challenges and opportunities.
BTN’s expert panel will talk about sourcing strategies, new data and business intelligence opportunities, travel risk management and more. Plus, a live Q&A with the panel will answer your specific questions about kick-starting and optimizing your SME travel program.
Disruptors in travel are making it harder for corporations to manage travel with the same approach, policy and tools. Content fragmentation, supplier direct initiatives and a bevy of new consumer apps are challenging even the most progressive travel programs. How are managers responding?
Join us for this 60-minute BTN Group thought-leader webinar, as travel managers and professionals highlight the challenges and opportunities identified in managed travel today. In this Deem-sponsored session, you will learn from industry experts and discover the best approach for innovating your travel program. Ask your own questions of the panel during the live audience Q&A.
With business travel on the rise, companies are looking for new ways to better manage all travel-related expenditures, including corporate dining and meals. Nearly one-third of travel decision-makers recently surveyed by The BTN Group said they had taken steps in the past two years to better manage corporate dining and 20 percent more said they planned to act this year. What are they doing to keep budgets in check and travelers well fed?
Join us as The BTN Group and Dinova detail survey results, along with insights from leading practitioners who are taking actions to better manage meal policies and practices, including for meetings, in their own programs in this 60-minute webinar.
With terror incidents affecting historically
low-risk business travel markets in the last two years, controlling
travel risk has once again become a high priority for travel managers.
But travel risk isn’t all about high-profile crises: Medical
emergencies, auto accidents, major weather disturbances even data theft
all pose more common threats to business travelers and their companies.
BTN’s Taking On Travel Risk Management webinar to find out how
companies like yours are addressing travel risk management, and what’s
at stake when they don’t.