Perspective: No Myth - Merger Means Higher Fares
The suggestion made in the August 2013 Travel Procurement Perspective, "The Myth And Reality Of Airline Mergers And Higher Fares," that a merger between US Airways and American Airlines might have no upward impact on airfares does a disservice to readers. If these two airlines merge, the airfares ...
Business Travel Can Be Rewarding: Compensating Compliance And Building Employee Loyalty At The Advisory Board
For some frequent flyers, the pull of airline loyalty programs is stronger than gravity. Airlines understand this. So does The Advisory Board Co. vice president of information systems and travel buyer Steven Mandelbaum. Taking a page from the airline playbook, and injecting some fresh thinking ...
Best In Class: Conversations With BTN's 2013 Award Winners
BTN's 2013 Travel Manager of the Year Karoline Mayr and 2013 Best Practitioners—Tim Hay, Cindy Heston, Steven Schoen and Mark Stansbury—in August engaged in a roundtable discussion with BTN editors in San Diego. Edited excerpts of that discussion follow.
Vision 2020: Travel Management Role To Refocus On The Traveler
Travel managers by 2020 might have an extra syllable to add to their title. During the past several years, procurement has taken an increasing role—some now consider it to have full control—in travel management. A laser focus on extracting cost savings from travel, however, has a limited shelf life as organizations optimize spending and implement more efficient processes. So travel managers, particularly those overseeing mature programs, in the coming years likely will evolve to traveler managers, focused more on employee comfort and safety than their company's bottom line.
Who's Got Game? Some Buyers Intrigued By Gaming Tactics, If Not Badges
Two years ago, this magazine asked whether gamification was "the next new thing to drive compliance." In retrospect, a better question would have been whether new data and reporting tools were helping harness competitive spirit between business units or individuals to support travel policy ...