Travel Category Management: A Continuous Process At First Data
05/17/2012
For the past two years, First Data global strategic sourcing director Pamela McTeer has "run a circle" on her company's travel category management, moving through assessment, strategy development, implementation and measurement before restarting the process.
GBTA Report: Stricter Travel Programs Mean Less Happy, Less 'Successful' Travelers
05/11/2012
Perhaps not surprisingly, U.S. business travelers not part of managed programs "are more satisfied with many aspects of business travel compared to others in more structured programs," according to a recent Global Business Travel Association Foundation study.
Hotel Booking Tools, Risks Have Buyers Eyeing Science Of Compliance
05/10/2012
It's fashionable to say business travelers increasingly are going rogue, but that's neither new nor true in absolute. While some commentary and certain data of late have supported the going-rogue theme, others have not. Dozens of recent interviews with corporate travel buyers, travel management ...
E-RFP Eruption: Shifting Meeting Sourcing Strategies As Online Leads Swamp Hoteliers
05/03/2012
Rare are the times when hoteliers are frustrated by too much demand, but a tsunami of electronic meeting requests for proposals, many including dozens of properties and triggered by the rise of a few third-party RFP applications, has left properties struggling to keep up and demanding changes. It ...
The General Services Administration's $1.5 billion, 15-year ETS2 contract will be awarded in June, Concur chairman and CEO Steve Singh estimated
05/03/2012