Procurement

InterContinental Hotels Group's recent decision to make basic Internet access across all brands free to loyalty club members is a game-changer that could hasten development of tiered Internet pricing,...

With the glaring exception of the world's largest corporate card provider, American Express, sources speaking with Travel Procurement said one substantive change they have witnessed during the past few...

New savings opportunities can be a rare find in mature travel programs, so when a technology company promises significant air spend savings at no additional expense and with minimal modification to travel procedures,...

American Airlines is in the midst of revamping the customer relationship management tools used by its sales force, including a CRM solution developed with software provider Salesforce.com. AA vice president...

The commercial payments business has tremendous room for growth, but international regulatory issues can be a burden and competition and technology are changing more rapidly than ever, speakers told...