Click through to each article to read about Traveler Happiness survey results, what business travelers of all stripes told BTN reporters, and to dig into the data yourself.
No Policy, No Service
A little bossiness may be a good thing. Consider that no group of business travelers is less happy than those who have no travel policy or a policy in... KEEP READINGRoad Warrior Rules
Road warriors are a different breed. They tend to like the travel. Some feel energized by it. Others say it makes them feel important. Successful road... KEEP READINGInternational Travel Ups Friction
BTN's Traveler Happiness survey showed that the more international travel a company's employee does every year, the more challenging it becomes for the... KEEP READINGThe Joy of Travel Gets Old
Business travelers across all age groups have more in common than what sets them apart. Younger travelers showed more desire for personal time as... KEEP READINGHow Gender Does (or Doesn't) Play a Role in Traveler Happiness
Men may be from Mars and women from Venus, but the sexes are not so different when it comes to what they value in business travel... KEEP READING
Your travelers are talking to you, but are you listening? And what about the next step: taking action? BTN's upcoming webinar will focus on listening strategies that range from deep-dive surveys to behavior data mining. Even more importantly, however, you'll hear from companies that are taking steps to improve the traveler experience with refreshed policies and intuitive technologies. Hear in their own words why reducing traveler friction has become a renewed focus for their companies. You may be surprised: productivity, employee loyalty and lower burnout are among the key real benefits to traveler-centric programs. High-demand industries even use the travel program as a benefit to attract and retain talent. It's a new view on travel management. Are you ready?