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Procurement

Marriott Reports Corporate Uptick in Q4

By Julie Sickel / February 17, 2017 / Contact Reporter
Business Travel News on X
Marriott Q4 1

During the fourth quarter, Marriott International reported a 1 percent year-over-year increase in sales to the legacy company's largest 300 corporate customers. "Sales to these customers were flat in the third quarter," Marriott CEO Arne Sorenson said.

Marriott 2016 1

While sales to energy and financial industry corporate clients continued to wane, sales to the manufacturing sector picked up 4 percent year over year during the fourth quarter, Sorenson said. Hilton, too, reported positive corporate demand during the last quarter of 2016.

Travel Ban Impact

The now-halted Jan. 27 executive order from President Donald Trump that would have banned refugees from entering the U.S. for 120 days and barred travel to the U.S. by citizens of seven Muslim-majority countries has not had a "measurable impact" on Marriott's hotel performance in the U.S., Sorenson said. However, Marriott had heard that some group bookings may have switched from U.S. Marriotts to Marriotts in Canada or another non-U.S. market. "I wouldn't expect, by the way, that it would have much impact on business transient at all because that tends to be the kind of travel that is most resilient," he said.

Hilton CEO Christopher Nassetta said Hilton hadn't seen an impact from the travel ban, though inbound international business does not make up a significant portion of the company's U.S. demand.

Marriott's earnings call with investors and analysts marked the first time it reported combined earnings following the closure of its September acquisition of Starwood Hotels & Resorts. For the combined company, fourth-quarter systemwide occupancy increased 0.4 percentage points to 69.6 percent and average daily rate grew 0.3 percent to $155.14. For the full year, combined systemwide occupancy rose 0.6 percent to 72.5 percent and ADR increased 1 percent to $156.53.

For its full-year 2017 outlook, Marriott maintained its previous guidance for North American revenue per available room growth in the 0 percent to 2 percent range. Eighty percent of negotiated corporate business for 2017 is already priced at a low single-digit rate increase for comparable customers, Sorenson said, but Marriott also is signing up more accounts. Full-year group revenue pace at company-operated, full-service hotels across Marriott's combined portfolio is up about 3 percent year over year.

"Do we feel more optimistic about 2017 than we did a quarter ago? The short answer is yes," Sorenson said. "There is considerable data that shows broad expectations for stronger GDP growth in 2017." However, he said, hotel industry metrics and data around group booking trends and special corporate negotiations don't yet give "clear enough proof that GDP is in fact growing at a higher rate or that the greater prevailing optimism is impacting our business."

The company's fourth-quarter adjusted net income increased 15 percent year over year to $334 million. At year-end, Marriott's global development pipeline was 2,493 properties, totaling 420,000 rooms.

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