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Procurement

Extended Stay America's New CEO Outlines Focus for 2018

By Julie Sickel / February 27, 2018 / Contact Reporter
Business Travel News on X

Extended Stay America president and CEO Jonathan Halkyard, who on Jan. 1 succeeded former CEO Gerry Lopez, said he intends to prioritize three areas in the year ahead: renewing the company's focus on value-conscious business travelers who stay a week to multiple months; simplifying internal processes in order to streamline operations, improve efficiency and fuel organic growth; and increasing the pace of its franchising.

That first point marks somewhat of an about-face for ESA's revenue-mix strategy; in recent years it had been working to attract higher-paying guests staying fewer than six nights. Halkyard, who spoke to analysts during the company's fourth-quarter earnings call, said this transient segment has been a growing share of ESA's revenue since those efforts began but the growth for that segment has probably reached its apex. "That's because there is still a deep pool of demand from extended-stay customers, many of them part of our larger corporate accounts that I think our model is ideally suited to serve," Halkyard said.


There is still a deep pool of demand from extended-stay customers, many of them part of our larger corporate accounts that I think our model is ideally suited to serve."

ESA's Jonathan Halkyard

He said ESA's growth in recent years also has created complexity for the organization and, at times, slowed its decision-making, which he intends to address via an internal working team. Halkyard said he led a similar overhaul at Caesars Entertainment and, having also served for two year's as ESA COO, he feels confident the company can execute the plan. Within this same vein, he has tasked ESA's chief development officer with reducing the cost of the prototype the company unveiled in 2016 as part of its ESA 2.0 development plan. "A lower-cost prototype will allow expansion into a larger number of markets and provide improved financial returns to our franchise partners and ourselves," said Halkyard. "That work is already underway, and we expect to complete it in the next couple of months." 

Finally, Halkyard said he's building out ESA's franchise team to accelerate its dealmaking in that space. The company on Tuesday announced it is offloading 25 owned properties to Three Wall Capital. Those properties have been re-signed into the ESA portfolio under a 20-year franchise deal between ESA and Three Wall. Halkyard expects ESA to execute between 10 and 20 additional franchise deals in 2018.

Earnings Results

Fourth-quarter average daily rate increased 4.7 percent year over year to $67.33, while occupancy declined 1 percentage point to 69.8%. For the full year, ADR rose 1.3 percent to $67.21 and occupancy increased 0.5 percentage points to 74.6 percent. Fourth-quarter net income totaled $40.2 million, up 33 percent year over year. Full-year net income reached $172.2 million, up 5.5 percent year over year.

RELATED: ESA Q3 earnings results

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