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Payment & Expense

Survey: Senior-Level Employees Still Most Frequent Expense Fraud Offenders

By JoAnn DeLuna / April 29, 2016 / Contact Reporter
Business Travel News on X

Executives and upper management account for more incidents of expense reimbursement fraud than any other type of employee, according to a new study from the Association of Certified Fraud Examiners.

Top executives account for about 24 percent of reimbursement fraud, according to the survey of certified fraud examiners from 114 different countries who submitted to ACFE details of 2,410 cases that they investigated between January 2014 and October 2015. The finding is similar to that of ACFE's 2014 Global Fraud Study.

"The correlation between authority and loss most likely occurs because high-level fraudsters tend to have greater access to their organizations' assets than lower-level employees, as well as a better ability to evade or override anti-fraud controls," according to the report.

Accounting department employees were the second-most likely category to commit expense reimbursement fraud, as they account for about 16 percent of incidents, according to the report.

Market Snapshot: Spain

A survey by Spanish travel and expense management startup Captio revealed small and midsize enterprises experienced a higher incidence of irregular expenses that could be considered fraudulent compared with larger corporations. Captio surveyed 130 of its Spain-based corporate clients in 2015.

Companies with less than 50 employees had an annual average of £37,147 ($54,189) worth of irregular expenses. Captio detected an annual average of £28,978 of potentially fraudulent expenses for companies with 50 to 250 employees, compared with an average of £22,304 for companies with more than 250 employees.

"We believe that a lack of expense management tools and policies in SMEs is the reason why they are the victims of a greater level of fraud," Captio co-founder and chief risk officer Joaquim Segura said.

Asked why fraud occurred despite the use of Captio's expense management tool, a spokesperson said eliminating 100 percent of fraud is "almost impossible," as there will always be individuals who would "try to benefit from the weaknesses in the expense reporting process."

As in past years, the biennial survey is "not intended to gauge the absolute trends in overall occurrence of fraud," explained ACFE director of research Andi McNeal. Instead, it is designed to examine "the details of a sample of fraud cases during a particular period."

Global expense reimbursement fraud accounted for 14 percent of all cases of "occupational fraud" reviewed by ACFE, and represented a median loss of $40,000 per case. ACFE defined occupational fraud as "the use of one's occupation for personal enrichment through deliberate misuse or misapplication of the employing organization's resources or assets." In the United States, expense reimbursement fraud accounted for about 16 percent of the 1,038 U.S. fraud cases.

Expense reimbursement fraud was most common in the technology sector, where it occurred in 27 percent of cases examined. Reimbursement fraud appeared on 25 percent of cases in the religious charities and social services sector, while manufacturing (22.9 percent), construction (20.9 percent), and health care (20.1 percent) each experienced more than a 20 percent incidence of such fraud.

Small businesses, those with less than 100 employees, had a higher incidence of expense reimbursement fraud (16.7 percent) than other firms (13.9 percent). Small companies "not only incur losses as large as bigger organizations, they typically have fewer resources with which to combat this threat," according to the report. "The combination of these factors leaves small businesses particularly vulnerable to occupational fraud."

Expense reimbursement fraud lasted a median of two years before it was detected, according to the survey, which noted that "the longer an occupational fraud scheme goes undetected, the greater losses tend to be."

Offender Profile

Globally, men committed 69 percent of occupational fraud incidences, while in the United States, men accounted for about 56 percent and women about 44 percent.

The gender gap in fraud incidence might reflect the male-dominated workforce—"we might expect [men] to commit a larger portion of occupational frauds," according to the report—but it did not account for the entire difference. Loss amount, fraud type, behavioral indicators and position of power also played roles.

Men also were responsible for causing larger average fraud losses ($187,000) than women ($100,000).

According to the report, the older the fraudster, the more expensive the fraud amount tended to be. "Fewer than 3 percent of frauds were committed by people over the age of 60, but these cases had a median loss of $360,000, which was much higher than any other age range." 

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