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Payment & Expense

Nexonia Acquires ExpenseWatch

By JoAnn DeLuna / March 10, 2016 / Contact Reporter
Business Travel News on X

Expense management provider Nexonia acquired competitor ExpenseWatch, Nexonia CEO Neil Wainwright confirmed. He did not reveal the acquisition price but said the company will not lay off employees. Nexonia now has a total of 1,200 corporate customers.

Wainwright said ExpenseWatch customers will experience no changes for at least two years. He expects it to be a "good fit" with Nexonia, as they both focus on customer service and target small and midmarket companies. Nexonia additionally has some larger enterprise customers, according to Wainwright.

"The combination of both firms gives us the ability to accelerate our product development and build more features, some of [which] apply very strongly to the enterprise space," Wainwright said.

ExpenseWatch, Wainwright noted, offers robust purchase order and accounts payable functionalities, areas Nexonia wants to expand. "They've added and built out different features … that now we can incorporate into Nexonia."

And he is not ruling out future acquisitions. "ExpenseWatch is an amazing company. … If other opportunities like that come up, then absolutely. We're always going to do them when they make sense, not just because we get to grow."

Nexonia's Evolution

Nexonia launched in Canada in 2004 as an expense and time sheet software provider targeting consulting firms. "What's happened over the last 12 years is we evolved into a robust spend-management platform," Wainwright said. This transformation has been driven by customer requests integrate with travel and enterprise resource planning systems. "Our customers say to us, 'You're awesome at doing approval routing for expenses; it all works so seamlessly and on mobile. Can you make that available on our other nontravel spend and purchase orders and accounts payable?'" he explained.

Nexonia, whose customer base is headquartered primarily in the United States, has what Wainwright called "deep integrations" with nine companies, including SAP, Salesforce, NetSuite, Intuit Quickbooks, Intaact and ERP provider Abila, its most recent addition. Uber integration will launch in the next few months, and another travel partnership also is near completion. The integrations go beyond importing and exporting data or providing a plug-in. Rather, they involve machine-to-machine or software-to-software synthesis, according to Wainwright. Companies also can customize them. Netsuite and Intaact, for example, offer 300 settings.

"We're winning between 75 percent to 80 percent of business opportunities, and a lot of it is because of these deep integrations," he said. "We also have a low turnover—historically at about 1 percent and it's trending to half of 1 percent."

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