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Lodging

2013 Business Travel Survey: Constrained Supply Among Factors Strengthening U.S. Hotel Seller's Market

By Michael B. Baker / June 14, 2013 / Contact Reporter
Business Travel News on X

Travel buyers hoping for relief from rising hotel rates might have a long wait. Employment growth is sluggish, the U.S. federal government is cutting back on spending and the eurozone remains in crisis, but negative economic signs do not appear to be kryptonite for a strengthening hotel industry.

Such prognostication has proven wrong before. "Great in '08" and "fine through '09" were industry mottos just before the economic freefall began in 2008. But now, hotel companies, at least those in the United States, look stronger than they did even in those pre-recession salad days.

[Please click here to view the digital edition of the 2013 Business Travel Survey, featuring all charted data, downloadable as a pdf.]

"I've never seen a five-year outlook that's as healthy as what we're looking at right now," said PKF Hospitality Research president Mark Woodworth at a recent conference hosted by The BTN Group. "The fundamentals are incredibly strong. In lodging, supply growth through 2014 is going to be below the historic average, and demand growth will be above average through 2015."

During the second half of 2012, the U.S. hotel industry achieved record occupancy, and during the first two months of this year, it generated more room revenue than ever before, Woodworth said. At the same time, a "meaningful number of rooms" will not open in the United States until 2015 or 2016.

Among the hotel companies that provide performance metrics, almost every brand raised rates moderately during 2012. That is continuing this year. BCD Travel consultancy Advito's latest projections include a 5 percent to 6 percent year-over-year increase in the U.S. average daily rate paid in 2013 by corporate buyers.

Since the hotel industry rebound began, much of the increase in rates has been occurring in the upscale, upper upscale and luxury tiers, where occupancy is running about 70 percent, Woodworth said. Rate increases at lower-tier properties also should begin to accelerate in the coming year, he said.

"2014, from the seller's side, could be one of the best years we've seen in a long time," Woodworth said. "To the degree that [buyers] can lock in more favorable prices now, I'd be inclined to do it."

Global Outlook

Outside of the United States, the outlook for the hotel industry is more mixed, although hotel stays in all regions this year are projected to be more expensive for buyers than they were in 2012.

In Europe, Advito projected corporate travel rates will increase between 2 percent and 4 percent versus 2012. Within Europe, the largest increases were projected for France and Denmark (4 percent to 5 percent) and Germany (3 percent to 4 percent). In other countries, including Finland, Italy, Norway, Portugal and Spain, rates will be about flat.

During the first quarter of 2013, net hotel reservations through global distribution systems in Europe were down 0.6 percent year over year, although they were up in every other region save South America, according to Pegasus Solutions. Even so, Pegasus noted that Europe is a mature market that "will typically maintain demand but not deliver year-over-year growth margins as large as emerging economies like those of China and India."

In Asia, Advito predicted that ADRs for corporate travelers will increase between 4 percent and 6 percent this year, and by 5 percent to 8 percent in the Southwest Pacific region. These include increases of 5 percent to 8 percent in Australia, which continues to benefit from a mining boom, and 5 percent to 7 percent in South Korea, Japan and Singapore.

In China, Advito's most recent projections for corporate travel call for an ADR increase between 2 percent and 5 percent, more modest than forecasts issued in late 2012. Part of that stems from a glut of new hotel openings in the country, though hoteliers also noted that business in China has been affected both by a transition to a new government and by calls for spending austerity.

"The continued austerity around government spending ... has continued long enough after the announcement of the government transition, that our expectation would be that it'll stick around for a while," said Marriott International president and CEO Arne Sorenson during the company's first-quarter earnings call.

Meanwhile, the largest regional corporate ADR increases projected by Advito are for Latin America, up 8 percent to 12 percent compared with 2012. Despite "Brazil's skyrocketing growth slowing a little," ADR there is expected to increase between 15 percent and 18 percent, and Advito projected Argentina's ADR will increase between 12 percent and 13 percent.

Advito also forecast 2013 ADR in Africa will increase by 4 percent to 6 percent year over year, bolstered by a "surprisingly strong" increase of 8 percent to 10 percent in South Africa. The firm's predicted ADR increase in the Middle East is 2 percent to 4 percent, constrained by excess supply.

Development

Although U.S. hotel supply growth during the next five years will remain well below the long-term average, hotel development is not at a standstill.

In fact, in terms of the number of hotels under development, the United States has the largest active global pipeline, and in terms of rooms in development, is behind only the Asia/Pacific region, according to STR Global. The combined room pipeline of all regions other than the United States and Asia/Pacific only is slightly larger than the U.S. pipeline.

New York, for example, is adding more than 10 percent in new hotel capacity, making it an outlier among the major U.S. cities, Woodworth said.

Overall, however, U.S. hotel development predominantly is occurring among select-service brands (such as Hilton Garden Inn and Courtyard By Marriott) and upper midprice brands (InterContinental Hotels Group's Holiday Inn and Holiday Inn Express brands and Choice Hotels International's Comfort Inn brand, for example). As of April, upper upscale and luxury rooms accounted for only 8 percent of the U.S. active hotel pipeline and 16 percent of total rooms under construction, according to STR.

Many entries in the select-service tier are relatively new brands and hotel companies still are aiming to achieve critical mass. Choice, for instance, is working to get its Cambria Suites brand into more urban markets. Late last year it simultaneously broke ground on three Cambria properties in the New York City area. Hyatt Hotels Corp.'s Hyatt Place and Starwood Hotels and Resorts Worldwide's Aloft are other such brands that have expanded their footprints in a relatively short period.

Hoteliers are increasing their investments in the United States in other ways, too. Capital expenditures on improved amenities and services for U.S. hotels in 2012 totaled about $5 billion, up 33 percent from the previous year, according to New York University Tisch Center for Hospitality dean Bjorn Hanson. Several brands are in varying stages of systemwide upgrades, including Comfort Inn and Extended Stay America, while others are embarking on design overhauls to keep their brands current and competitive, including Hilton's Homewood Suites and Carlson Rezidor Hotel Group's Country Inns & Suites.

While Asia/Pacific, particularly China, remains the juggernaut for hotel development, many hoteliers also aggressively are developing in South America, the Middle East and Africa. Starwood this year temporarily moved its headquarters operations to Dubai, following its similar temporary move to China in 2011.

"We have more hotels in Dubai than in any other city in the world, outside of New York," Starwood president and CEO Frits van Paasschen said on April 30 during the company's first-quarter earnings call. "The region also is home to pools of capital that are looking to invest outside of the Middle East."

Several large multibrand hotel companies increasingly are looking to deploy their select-service and midscale brands in developing markets. In some cases, they are building brands specific to markets. IHG, for example, created the Hualuxe upscale brand specifically for Chinese travelers and expects to open the first property by the beginning of next year. Marriott, meanwhile, partnered with Ikea to develop Moxy, an economy hotel brand planned for Europe.

"As we enter emerging markets, we typically establish a beachhead with luxury and upper-upscale hotels," said Marriott's Sorenson. "To achieve scale and long-term growth, we need a strong market presence with a broad brand portfolio. We are introducing Fairfield in India and Brazil, Courtyard in Mexico and China and Moxy in Europe to achieve that scale."

While many multibrand companies are bulking up their brand roster—Marriott last year also completed its acquisition of conference hotel brand Gaylord—a few are paring their lists. Extended Stay America, for example, is moving away from the Extended Stay Deluxe and Homestead Studio Suites brands in favor of a united Extended Stay America brand. Accor similarly moved its Etap and All Seasons brands into the Ibis fold. Accor in 2012 also sold the Motel 6 brand to Blackstone for $1.9 billion, significantly cutting the overall number of rooms in its system.

This report originally appeared in the May 27, 2013, edition of Business Travel News.

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