Sabre Travel Network announced a "global pilot of a new travel agent workflow solution" and graphical interface

to simplify agency operations, including a "customer profile system that intelligently leverages client policies and preferences in the shopping and booking process." The system "operates across global distribution systems, enabling larger travel management companies that serve clients on more than one GDS to simplify their operations with a standardized workflow across their customer base" and is a "key component of Sabre's merchandising platform," the company announced. Multiple agencies in the Americas had agreed to participate in the pilot, according to Sabre. Amadeus, Farelogix and Travelport all previously announced new agent desktop products for delivery in 2010.