BA Joins Airlines Offering Boarding Passes Via Mobile Phones - Business Travel News

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BA Joins Airlines Offering Boarding Passes Via Mobile Phones

July 20, 2010 - 12:10 PM ET

By Amon Cohen

With British Airways on Monday becoming the latest airline to issue boarding passes through mobile phones, the International Air Transport Association told EuroBTN Tuesday that 28 of its members now offer the facility.

Unlike many other carriers, however, BA is not providing mobile boarding passes as an option to all passengers. Only travelers who join its Executive Club frequent flyer program and download the airline's phone app onto the iPhone can access the service. A spokeswoman said mobile boarding passes also would be available to Executive Club members on BlackBerry and Android platforms within "weeks."

Mobile boarding passes are not available immediately on all BA flights either. The airline expects to roll out the facility to all domestic routes by the end of August and then introduce it for international flights. "The mobile boarding pass feature for Executive Club iPhone users will be especially welcome for those customers unable to print off their own boarding cards when returning from overseas," said BA head of digital marketing Chris Davies.

BA has offered a mobile phone app for several months, but until now it has done little more than provide airline schedules. In addition to the boarding pass facility, the new app also allows users to check their Executive Club mileage status. BA claims to be the first carrier to offer this service.

As part of its Simplifying the Business program, IATA has set a target of Dec. 31, 2010, for its member airlines to issue 100 percent of their boarding passes in bar code form, whether on mobile devices or as printouts from passengers' desktop computers or airport kiosks.

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