Kathryn Marinello Hertz president & CEO Share Transportation editor Michael B. Baker: You joined Hertz in 2017 amid financial struggles. Quarterly results, though, are improving. Where are things in the turnaround?We're very much focused on growth by making sure we deliver the premium experience for our business travelers. The real focus is around our technology. We're a 100-year-old company, and when we say transformation, it is really around this significant investment in people, dollars and resources; around ensuring that we have leading-edge technology that not only catches us up but positions us to go beyond the standard level of service and excellence in that service; and being where the traveler is going to be, including managing large fleets in an autonomous situation. We have been spending hundreds of millions of dollars over the last couple of the years to position us to be the very best at managing a very large, million-plus global fleet and to drive a consistent experience around the globe with our brand.What are some examples of that technology focus?We just launched a new app [last month. By the beginning of May, we'd] gotten well over 100,000 downloads already. It's been very favorably received, and we're very excited about it. We had a great app to begin with, but there were areas of improvement that we needed to make. It's Phase 1. Coming shortly, we're starting to roll out our new platform and enterprise capabilities, but this is a start of things to come around our technology transformation.What would you list as your biggest accomplishments as CEO so far?Hands down, I really take great pride in putting together a fantastic leadership team. Over the last two years, we've assembled deeply experienced professionals in every area that we need them, from technology to finance and marketing. We have an incredible team of experienced professionals who are competitive, want to win big and grow the business, and are committed to being the best at what we do and providing a great environment for employees to come.How did your previous experience prepare you for leading Hertz?I'm pretty unique in that I bring to the job every background that you need, and I say that humbly. I ran a very large technology company at First Data, where we managed debit processing and electronic banking for every money center bank out there—actually built it from scratch—and it's now the leading process service in the debit and electronic banking arena. So, I know how to manage large technical projects and staff, and that's required in this business. I did spend five years at GE Fleet. We were the largest provider of corporate fleet management around the world, so we managed well in excess of a million cars. I [sat] on the board of General Motors for over 10 years, so I know a lot about cars. You need all of those, particularly in this day and age, as a CEO. You'd better have a pretty strong technology background because we are moving into more of a technology-based world. And I love working with the companies we work with, working with cars and working with our almost 40,000 employees around the world.With the growing impact of ridehailing apps and with autonomous vehicles on the horizon, what future do you see for the car rental industry?There is a huge need for us today, and there will be in the future. It may look different. There was that solar eclipse; you couldn't use Uber or Lyft or take a plane or train to all the places people wanted to be to watch the eclipse. They needed to rent cars. We have the unique distribution ability—and financing and servicing ability—to provide cars wherever people need them. In the future, that will still be the case. Even if it's autonomous, somebody has to manage those cars. They have to be placed someplace in between. They have to be serviced even if it isn't as complicated as it is today. They have to be cleaned. There will still be questions. They have to be reserved and billed and money collected for their use. We have a company called Donlen that manages large fleets for companies across the country, so we not only manage cars for individual consumers, but we also do it for large companies. Hertz is the only company out there that manages large corporate fleets and has large corporate fleet programs as well as the large rental business.