British Telecom Reclaims E-Tickets Headquarters Location: London, U.K. Air Volume: $52 million Total T&E: $157 million # Employees: 120,000 Agency: BTI UK Innovation: Cross-checking

Continental Airlines and Amtrak in mid-March will launch the first major codeshare agreement in the United States linking a rail carrier with a domestic airline.

Dallas-based marketing services provider Alliance Data six months ago implemented meeting program guidelines that already have saved the company more than $100,000 and has collected more information...

Picking Up The In-Room Cyber-Tab By Bruce Serlen Faced with a surge of business guests tapping in to the phone lines in their rooms to access e-mail, hoteliers are moving quickly to expand their

InsideTrack DOT Grants AA Immunity With Swissair/SabenaAmerican Airlines finally caught a break in its alliance strategy when the U.S. Department of Transportation this week conditionally approved

Hotels, Airlines Enhancing Internet, Wireless Options By Bob Curley High-speed Internet access in hotels soon may become ubiquitous, thanks to a new marketing strategy by the industry's leading

Inside Track American Reduces European Commissions American Airlines on Aug. 1 will cut commission rates in the United Kingdom and Switzerland to 7 percent, and in Spain to 7.5 percent.

Global financial giant Bank of America in September 2004 rolled out an enterprisewide strategic meetings management policy to funnel all events that cost $10,000 or more through a central meetings and...

Managing Meetings At Champion International Champion Redefines Outsourcing By Chris Davis In a new twist on third-party meetings management, Stamford, Conn.-based paper

American Airlines late last week and Continental Airlines over the weekend each stopped just short of fully matching US Airways' new policy that makes nonrefundable fares worthless once the ticketed...