BTN 2021 Hotel Survey2021 BTN Hotel Survey: Hilton Takes Top Spot for Pandemic-Era Partnership

The 2021 edition of BTN's annual Hotel Survey differs from past years. Given the low business travel volumes during the past 12 months, the survey includes ratings pertaining to four Covid-19 related attributes and considered candidates on a chainwide level - not at the brand level. Hilton Hotels & Resorts took top honors in providing corporate travel clients with the support required during the pandemic, but other major chains performed very well. Our survey also found that buyers are ready to move past the pandemic and get corporate travel services and amenities back on the map.



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