June 30, 2010
For the business travel industry, 2009 was a year in which the financial underpinnings of the business shifted substantially, prompting nearly every buyer to revisit nearly every supplier contract. The depth and length of the drop in demand was unprecedented and restructuring of relationships and service levels became ubiquitous.
June 01, 2010
Despite the rapid proliferation of wireless Internet access on
domestic aircraft, most companies do not reimburse travelers who
elect to log on in the air, according to a recent
Business Travel News
survey.
June 01, 2010
Most corporate travel programs allow travelers to add GPS and
electronic toll paying technology to their car rentals, though few
buyers currently negotiate those amenities with vendors, according
to a
Business Travel News
survey of 228 corporate travel buyers.
May 17, 2010
BTNonline subscribers can view the 2010 Travel Buyer's Handbook here.
May 17, 2010
This year's Business Travel Buyer's Handbook represents a
two-decade effort to hone a comprehensive description of key travel
management processes, techniques and questions.
BTN
editors and sources, including many of the 30 members of
BTN's
editorial board, helped fine-tune this 20th edition.
April 12, 2010
The majority of procurement professionals expect travel spending to increase or stay the same this year compared with last, as fewer than one-quarter of Procurement Practices survey respondents said they would further reduce travel spending in 2010.
April 12, 2010
Pushing past the traditional targets and metrics for widely expected service deliverables, travel buyers and procurement professionals are shifting their focus to key performance indicators and service-level agreements that impact cost and reflect intricate service elements.
April 12, 2010
Many travel procurement executives this year are ratcheting up use of such demand management practices as remote conferencing and more restrictive pre-trip approval processes after a year of trimming double-digit percentages from their travel budgets.
April 12, 2010
Armed with newfound support to curb travel costs within every level of the organization, procurement professionals this year are relying less on punitive mechanisms to control traveler behavior and instead are turning to the fundamentals of communication and data availability to empower division leaders, mid-level managers and corporate travelers to regulate errant spend.
April 12, 2010
Corporate purchasing and travel executive use of procurement practices to manage travel is ebbing this year, following the rising tide that surged in so many organizations during the past few years and spectacularly last year. Rather than continue to ebb, last year's huge swell in adoption of procurement practices more likely was the crest before another wave of adoption by more companies.