< PrevNext > Ahead of Suppliers, Corporates Move on Mobile Portals By Topaz International president & CEO Bradley Seitz / February 16, 2016 Share Bradley Seitz, President & CEO, Topaz International Desktop applications are no longer good enough. 2016 will see mobile business travel bookings and new mobile applications to manage business travel overtake the desktop.Already mainstream in Asia, the impact of startups like Uber that rely heavily on mobile apps to drive their business models will reach North America, Europe and the rest of the world. Air, hotel and other ground transportation technology platforms will catch up to the leaders and the whole lot will find more users.In an unusual twist of responsibilities, however, changes targeted to the business travel sector will not be driven by suppliers adapting to meet corporate customer needs. Rather, it will be the corporates themselves, citing traveler satisfaction, that will develop and launch apps internally to bring travel programs together through technology. This will finally give their travelers, who are their customers, the ability to book and manage travel more easily.While the channel is different, the complexity remains behind the scenes. The complexity requires more oversight than off-the-shelf apps can provide; corporate developed portals and apps must support travel program processes to succeed. But no longer can corporates ignore the prevailing forces of mobile. In 2016 the industry will embrace it as the new way of doing business for business travelers worldwide.