Hotel Satisfaction Slips In J.D. Power Survey
07/20/2011
Overall hotel guest satisfaction decreased slightly year over year, although satisfaction related to cost and fees increased, according to the J.D. Power and Associates 2011 North America Hotel Guest Satisfaction Index Study.
J.D. Power: European Hotel Guest Satisfaction Slips
10/21/2010
Outside of room rates, guest satisfaction has declined at the major hotel brands in Europe, though top-performing brands in each tier mostly maintained their rankings, according to J.D. Power and Associates' 2010 European Hotel Guest Satisfaction Index Study, released on Thursday.
BTN's 2011 U.S. Hotel Chain Survey
02/25/2011
Hotels in 2010 rebounded in more than just occupancy, according to the results of Business Travel News ' 2011 U.S. Hotel Chain Survey, an examination of business travel buyers' opinions on the hotel brands they most frequently use in their travel programs. Compared with last year's survey, the top ...
IHG Fills New Positions To Strengthen Brand Development
09/03/2010
InterContinental Hotels Group on Friday added positions to its sales and marketing team to oversee the design of the company's seven brands and focus on performance and development in Australia and Asia.