For IBM, the traveler experience isn't a matter just for the travel department. Of the company's approximately 400,000 employees, about 75 percent... KEEP READING

BTN's Traveler Happiness survey showed that the more international travel a company's employee does every year, the more challenging it becomes for the... KEEP READING

Travelers participating in BTN's Traveler Happiness survey largely dismissed the need for local recommendations from their corporate travel... KEEP READING

A little bossiness may be a good thing. Consider that no group of business travelers is less happy than those who have no travel policy or a policy in... KEEP READING

Road warriors are a different breed. They tend to like the travel. Some feel energized by it. Others say it makes them feel important. Successful road... KEEP READING

Business travelers across all age groups have more in common than what sets them apart. Younger travelers showed more desire for personal time as... KEEP READING

"Our goal is to show the industry that if you will listen to your travelers and build a program around that, you don't have to worry about compliance,"... KEEP READING

Where travel managers have been able to drive compliance with rules and mandates, they increasingly grapple with traveler discontent in terms of program... Keep Reading

As corporate travel buyers assess mobile strategy, they have rightly recognized smartphones and tablets as the primary touch points. Yet, the very... KEEP READING

“I don’t understand why people aren’t doing it,” ACT corporate travel senior manager Jennifer Steinke said of developing a mobile strategy. “Stop... KEEP READING