TRX announced a traveler notification feature for its mid-office Correx solution. - Business Travel News

Share this page

Business Travel Supplier Directory

Text size: A A A

NewsLog
RSS

February 06, 2013 - 10:15 AM ET

TRX announced a traveler notification feature for its mid-office Correx solution. The system now can be configured to notify travelers when booking data is missing so they can add the necessary information themselves, thereby "eliminating the need for an agent to contact the traveler and make changes," according to the company. Alluding to time spent by agents to finish gathering information, which can lead to higher agency costs and customer service charges, TRX president and CEO David Cathcart noted that "agencies can spend on average $20 to get in touch with travelers to correct information."

This page is protected by Copyright laws. Do Not Copy. Purchase Reprint

Leave your comment:

Comments

blog comments powered by Disqus
Related NewsLog
Direct Travel announced the acquisition of Caldwell Travel, a Nashville-area travel management company with '$33.5 million in annual air volume.' ... read more »
Ultramar Travel Management COO Michel Botbol on Jan. 1, 2015, will become president,... read more »
Risk management firm iJet International updated its mobile app.... read more »
Anglo-Dutch travel management and events company ATPI Group announced executive appointments in North America.... read more »
Partnership Travel Consulting announced a strategic partnership with France-based JK Associates Consulting... read more »
All new U.S. Bank of America Merrill Lynch corporate travel and expense cards will have chip-and-PIN technology,... read more »
Longtime Protravel International COO Tony Shepherd and CFO Tova Fink resigned in February,... read more »
Australia's Corporate Travel Management appointed former CWT and Flight Centre executive Romeo Cuter to the newly created North America CEO post.... read more »
Travelport named Mark Meehan managing director for Asia/Pacific.... read more »
Partnership Travel Consulting named industry vet Winfried Barczaitis as regional director for Europe.... read more »
CCRA Travel Solutions acquired both the agency trade association Outside Sales Support Network and its ID booking system, Travel Retailer Universal Enumeration Systems,... read more »