TRX announced a traveler notification feature for its mid-office Correx solution. - Business Travel News

Share this page

Business Travel Supplier Directory

Text size: A A A


February 06, 2013 - 10:15 AM ET

TRX announced a traveler notification feature for its mid-office Correx solution. The system now can be configured to notify travelers when booking data is missing so they can add the necessary information themselves, thereby "eliminating the need for an agent to contact the traveler and make changes," according to the company. Alluding to time spent by agents to finish gathering information, which can lead to higher agency costs and customer service charges, TRX president and CEO David Cathcart noted that "agencies can spend on average $20 to get in touch with travelers to correct information."

This page is protected by Copyright laws. Do Not Copy. Purchase Reprint

Leave your comment:


blog comments powered by Disqus
Related NewsLog
Direct, i.e., buyer, members of the Global Business Travel Association elected Johnson Downie’s Christle Johnson as president... read more »
Only 29 percent of travelers always book their hotel and flight at the same time,... read more »
Travel Leaders Corporate announced a service to help companies identify travel-cost savings and optimize program management.... read more »
International Air Transport Association CEO Tony Tyler will retire in June 2016,... read more »
Hotel shopping service tripBAM has enhanced its program to ensure companies receive their negotiated rates.... read more »
Partnership Travel Consulting appointed Tony O’Connor regional director of Asia/Pacific.... read more »
CORRECTION:... read more »
Hotel communication platform CheckMate on Wednesday announced direct partnerships with several travel management companies... read more »
The General Services Administration released fiscal year 2016 per-diem rates today that will go into effect Oct. 1, 2015.... read more »
Orlando – The Global Business Travel Association board of directors declared its election at the organization's annual convention invalid... read more »
Orlando – Airlines Reporting Corp. launched City Pair Report during the Global Business Travel Association conference.... read more »