TRX announced a traveler notification feature for its mid-office Correx solution. - Business Travel News

Share this page

Business Travel Supplier Directory

Text size: A A A

NewsLog
RSS

February 06, 2013 - 10:15 AM ET

TRX announced a traveler notification feature for its mid-office Correx solution. The system now can be configured to notify travelers when booking data is missing so they can add the necessary information themselves, thereby "eliminating the need for an agent to contact the traveler and make changes," according to the company. Alluding to time spent by agents to finish gathering information, which can lead to higher agency costs and customer service charges, TRX president and CEO David Cathcart noted that "agencies can spend on average $20 to get in touch with travelers to correct information."

This page is protected by Copyright laws. Do Not Copy. Purchase Reprint

Leave your comment:

Comments

blog comments powered by Disqus
Related NewsLog
Travelport's Steve Elliott is serving as acting vice president of the corporate solutions product portfolio while the company undertakes "a recruitment process,"... read more »
Delta Air Lines added two West Coast sales director positions based in Los Angeles and Seattle,... read more »
Direct Travel Inc. announced the acquisition of Portland, Maine-based Hurley Travel Experts.... read more »
Travel management platform Rocketrip hired as vice president of sales former AppNexus sales director Bill Casper and named as an advisor Google global travel manager Mike Tangney.... read more »
FCm Travel Solutions launched a cloud-based reporting system including traveler "friction" data from tClara.... read more »
Prism founder Michael Whitesage effective Aug. 1 will depart Sabre,... read more »
FCm Travel Solutions partnered with the Dominican Republic's Emely Tours,... read more »
Risk management firm iJet International is adding to its mobile app language translation from TripLingo.... read more »
Despite rising client activity, Hogg Robinson Group expects profits to fall during its current fiscal year,... read more »
The Global Business Travel Association Foundation partnered with the Winit–Women In Travel association,... read more »
Protravel International named as president former Directravel president Patrick Fragale, effective Aug. 4,... read more »